1. D

    Error "Null is not allowed "

    Dear, good evening. On an IPC-HFW1235S-W-S2 camera I cannot choose the wireless interface to set as default. Below it appears an error saying "Null is not allowed". The same error appears when trying to change anything in the camera's TCP/IP configuration. The wireless interface can be...
  2. minkos

    IVMS-4200 receiving data from server (10)

    When trying to connect to the camera, an error appears - receiving data from server HCNetSDK.dll (10). Everything is fine on the second computer. The programs have the same versions, but I also tried to change
  3. kc8tmv

    Push: failed 80090328 to iPhone, check security exemptions and service Login

    Version Any idea what the cause / fix is for this?
  4. L

    DS-2CD2347G2-LU Error accessing camera virtual host to upgrade firmware

    I am trying to update the firmware on my Hikvison G2 Camera. I have successfully updated 3/4 which were the C models. However one wasn’t the C model and when i open up the virtual host. It gives me a blank white page: Access Error: 404 -- Not Found Can't locate document: /doc/page/login.asp...
  5. A

    Snapshot problem

    Hello, I have a problem with FTP screenshots. I have IVS rules enabled, and "Log" checkbox is on, but somehow I'm getting 0kb screenshots every few seconds, while nothing is happening on screen. I think I checked every possible setting but i'm still getting those 0kb screenshots something. Does...
  6. M

    UI3 Frozen

    Hi all, While watching my cameras on UI3 today, all of a sudden I noticed the moving circle in the middle of the screen just going round. I closed it down and tried to open it up again with no luck, just says "can not connect". The only way I could get it to reconnect was to go on to the pc I...
  7. Sven Liden

    Help! Error downloading clips

    I get this "unexpected error" when trying to download clips through the web interface of Blue Iris. I'm using Chrome on a Mac. Am I just missing some configuration setting, or anyone know what the error is or how to fix it?
  8. L

    SmartPSS error exporting footage with IVS/ intelligent sections using time clip [solved]

    Hello all, I have IVS tripwires setup in some of my cameras but, until recently, could not export footage containing sections when they were triggered (they are recorded as Intelligent sections, orange in colour). I am using SmartPSS V2.003.0000001.0 2020-04-13. After selecting the required...
  9. voidtemp7

    Dahua NVR limits number of cameras. How to overcome?

    Hello! I have Dahua NVR NVR4104-P-4KS2 I always thought that "4 Channel" means 4 ports on a back panel (built-in switch). And that I can add any other number of cameras on a...
  10. M

    Blue Iris 4 storage error notification?

    Can anyone help me identify the cause of this that appears on the bottom of the BI4 window? This appears on a fresh BI4 install on a new W10 Pro PC. The BI DB is on C: drive (NVME drive) and the clips are stored on AV rated drive label T: I exported .reg from Win7 pc to new Win10 pc...
  11. J

    Storage Error and camera Encoding reset

    Hi, I've a working BI with continuous recording set up for 3 cameras. I've install BI on a SSD and I'm recording on 2 drives: One for a RLC423 and a RLC410 (reolink) Another one with only another RLC411 The problem is: I've got these error messages with F:// -150GB and E:// -250GB (I've already...
  12. N

    Sorry, the file could not be found

    I have 8 ip cameras (all the same model). I am experimenting a strange behaviour, on some cameras when i try to open a clip it pop ups an "sorry, the file could not be found". i will attached the screen of my config. Version: Release x64 Service: No OS: Windows 10 Pro CPU: Intel(R)...
  13. M

    Installer error CFG64015: Failed to create login when installing on dedicated SQL Server

    I have two machines: one is for SQL server installation (SQLSRV) and milestone machine (MLMACHINE). SQL Server 2016 Standard edition is properly installed on the SQLSRV machine. I start the installation of Milestone XProtect 2018 R3. It finds the database server and starts installation, but...
  14. S

    Net Error / Blank - Cat6

    Hi Why is it when I plug the cameras in with the Cat5e cable the equipment came with they autodetect and work great. When I plug the cameras in with a new Cat6 cable (shortest is 10m long and longest 40m, that i've run throughout the house), it either does not work at all, or gives me “Net...
  15. L

    Watermark Error Dahua IPC-HFW4431R-Z

    I bought three Dahua cameras IPC-HFW4431R-Z. But in the watermark does not appear the name appears an error that of the capture that I send. The seller says it does not affect the use but has no solution. Is there any of you? Can you fix it? Thank you.
  16. vnr111

    Get error “Can not open video” when trying to save alerts

    hi, I can’t seem to get the iOS app to save videos to my library. When I goto an alert, I see the video clip great, but when I try to save it I get “cannot open video”. If I goto the live feed and click the video save button, nothing saves. Any thoughts?
  17. V

    Software shutting down

    In the last 2 days I am having a constant problem with the BI software shutting down a very short time after starting it. I get a message that say "Blue Iris encountered and unexpected problem and needs to shut down". This started happening right after the last update, so I am not sure if it...
  18. J

    "Time Out" Activation Error

    I set up my first DS-2CD2142FWD-I successfully several months ago. I ordered a second identical model but get a "Time Out" error when I try to activate. Please see attached image. There are two main differences between the two but cannot troubleshoot the cause of the "Time Out" error. First...
  19. F

    NVR camera pixelation problem during motion

    Hi, I have 4 cameras set up and they have been ok so far but very recently, I am getting pixelation/corruption of some sort. The NVR system is a Dahua but rebranded as something else. Any ideas what could cause the issue as shown in the video below. FPS = 25 VBR quality = 6 Thanks!
  20. Morpheus78

    DS-2CD2410F-IW alarm with SD card Inserted

    Hey everyone, I have 3 new DS-2CD2410F-IW cameras which I have set up on my network. My problem with 2 of the new cameras is that when I install a SanDisk or KingStone 64 GB SDXC or 32 GB SDHC, the audible alarm runs continuously and won't shut off until I remove the card. I have disabled all...
  21. MooseBoys

    Blue Iris Fails to Launch on Win10 VM

    I have tried both Windows 10 and Windows Server 2016 as VMs. In both cases Blue Iris installs successfully, but then fails to launch with the error {"reason":"account not found"}. There is nothing in either Event Viewer or C:\BlueIris\log, and running with compatability settings doesn't help...
  22. S

    Blue Iris Clip: write error 80000005

    I recently moved my db, new, and stored locations to the Google Drive folder location on my PC and now I am getting this write error. Has anyone seen this error before? Thanks.
  23. Bizentech

    Certain cameras go offline and display "Net Error"

    I keep having this issue with one of my clients. Some of their cameras, at random, go out for no apparent reason and display "Net Error". When I go to troubleshoot it, the camera's IP address is offline (Onvif Protocol)... But the Aebell Protocol with that same IP is discoverable. Yet no Onvif...
  24. F

    Clip: write error 800000b7

    Hi! First time posting, be gentle... Clip: write error 800000b7 WWWWWWHHHHHHHHYYYYYYYYY?!?!?!?! Sorry, let me rephrase that. I frequently get this error from different cameras on the following system: I have 12 Hikvision DS-2CD2142FWD-IS cameras set up on a small LAN and BI is the...
  25. J

    Clips Error

    I keep getting this error or some version of it: C:: 2419, 1.06G/29.63T (-27.63T). I have plenty of storage on my hard drive, over 1TB remaining. I have also verified the folder structure in the Blue Iris Folder. Can anyone help? Thank you
  26. strathglass

    Error with new HikVision DS-2CD2032-I (I/O error)

    I have the latest 64 bit Blue Iris software. An older HikVision is working OK (f/w version V5.0.2build 130805). A couple newer devices I bought last year and am just hooking up now are not working with Blue Iris (can see live view OK on the camera web page per its IP address): these newer...
  27. D

    HIKvision ivms-4200.exe error code 507

    Hello I try to configure email send but when i click on test email i get an error with code 507 iVMS-4200.exe have someone a solution thanks best regards djillius
  28. C

    Sending videos

    What is the best way to send multiple videos to police. I attempted to send some by gmail and an error message appeared: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain and The error that the other server...
  29. S

    I/O Error : 0.

    i have samsung techwin snp-6200rh. it works well with 4.0.1.x but with 4.0.2, it shows 'no signal, i/o error : 0'. :( any idea? can i get older version?
  30. R

    Multiple Profiles issues

    I am trying to set up multiple profiles to be as follows: Profile 1 - Motion detection Profile 2 - Constant record Profile 3 - Constant record with Alternative framerate (AKA Time Lapse) It would be nice to be able to have complete different options for each profile , as it seems now the...