Hi guys,
Made a boo boo today.
Setup an NVR a couple of months ago and have forgotten the password.
I have followed hikvisions procedure to reset (send xml file from SADP). They sent back a reset file but it doesn't work. I get error code "failed to reset password other: 2022" does anyone know what causes this?
I did turn the NVR off between sending the request and receving the reset file, is this going to be an issue? Is there any other way to reset a password? Model is: DS-7616NI-I2 Firmware: v4.1.50 build 180423
Hoping there is still some backend way to reset like in the past, whether by a computer or removing a component for a bit.
Thanks in advance for any help received.
Made a boo boo today.
Setup an NVR a couple of months ago and have forgotten the password.
I have followed hikvisions procedure to reset (send xml file from SADP). They sent back a reset file but it doesn't work. I get error code "failed to reset password other: 2022" does anyone know what causes this?
I did turn the NVR off between sending the request and receving the reset file, is this going to be an issue? Is there any other way to reset a password? Model is: DS-7616NI-I2 Firmware: v4.1.50 build 180423
Hoping there is still some backend way to reset like in the past, whether by a computer or removing a component for a bit.
Thanks in advance for any help received.