Hi, I am from Canada, recently bought a NVR, from an IT company. The company went out of business and closed their local office here. They did not give me the admin password. While I tried to get the NVR into action, I found myself no where to go. The company has no contact for call or email to me. It seems to be an OEM HikVision NVR. I sent the password reset request to HIKVision canada, they said it's a grey market thing and will not help me. Can you please help me? Thanks.