DS-7608N-E2/8P - FW 3.3.1 shall I upgrade?

[alastairstevenson]

There are some in-between firmware versions here that appear to match your NVR:
http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Recorder/DS-7600NI-SE 7600NI-V(VP)/

3.0.15

****************************************************************************

HIKVISION Europe Firmware Release notes

****************************************************************************

Firmware version: V3.0.15 build150528
****************************************************************************

Language: Multi-Language

****************************************************************************

Compatible Models:
DS-7604NI-SE,
DS-7608NI-SE
,
DS-7616NI-SE
,
DS-7604NI-SE/P,

DS-7608NI-SE/P/8,

DS-7616NI-SE/P,
DS-7604NI-V
,
DS-7608NI-V
,
DS-7616NI-V,

DS-7604NI-VP
DS-7608NI-VP
DS-7616NI-VP
****************************************************************************

Updates:

1. New password strategy.
2. Fix some bugs.

 

[rfeyer]

alastair,
TY for your reply.I did download and install firmware:
rebooted the NVR, saw the Hik intro screen - then, BLACK SCREEN!!! Ouch. I do have an HDMI monitor attached. Then tried VGA monitor, still black screen
HELP please, TY

 

[alastairstevenson]

What do you see via the web GUI?
Does the NVR show up with SADP?
It sounds like you need to revert to an earlier firmware, using the web GUI if available, the tftp updater if not.
You have the 3.2.1 version, with it's problems, but works. And there are older versions on the link you used.
And a couple more versions here, 3rd and fourth down: http://www.hikvision.com/en/us/download.asp?navid=0

 

[rfeyer]

Alastair,
I see the cameras fine ver the LAN, but I can not see the NVR since the firmware is new and I hence could not change the network settings. SADP does not show anything,even the 9 successfully installed 2032s I have n my POE LAN.
I realize I need to revert the firmware, but how can this be done if the screen is blank? Is there a 'factory reset' mechanism?

TY for helping me.

Rainer

 

[alastairstevenson]

If there is no access via the web GUI or the VGA/HDMI interface, you will need to use the Hikvision tftp updater tool.
The download link is here, includes software and instructions: http://www.hikvision.com/europe/download_more.asp?id=1336

 

[rfeyer]

TY again - I will download and read the instructions!

Rainer

 

[rfeyer]

alastair,
you are a life(or t least NVR) saver!

TY - was able to get NVR running again!
Merci,
Rainr

 

[alastairstevenson]

Excellent! Well done for getting it back working again.

 

[skeet25]

If you can't connect a NAS storage destination, to provide somewhere to copy the backups of the mtdblocks to, then if you have full telnet access the tftp method should work OK. But the tftp server needs to be a normal one such as this: http://tftpd32.jounin.net/tftpd32_download.html and not the Hikvision one, which is used purely for tftp recovery.

I've tried to follow this very useful suggestion to back up my original FW before attempting to do an upgrade. I don't have a NAS, so I tried tftpd32, but am getting "Timeout waiting block #1". Windows firewall is off. Any suggestions?

This is my setup:

 

[alastairstevenson]

That would be too easy! Just sucking the files out of the NVRs... we wish.

then if you have full telnet access the tftp method should work OK

You need to direct operations of the in-NVR tftp client via a telnet session.
Here is a worked example:

dvrdvs login: root
Password:

BusyBox v1.16.1 (2014-05-19 09:41:10 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
can not change to guest!
[root@dvrdvs /] # df
Filesystem 1024-blocks Used Available Use% Mounted on
udev 263128 8 263120 0% /dev
/dev/mtdblock2 13880 13880 0 100% /home/hik
192.168.1.201:/cctv1 208751288 1579832 207171456 1% /mnt/tnfs00
[root@dvrdvs /] # cd /dev
[root@dvrdvs /dev] # mount
rootfs on / type rootfs (rw)
proc on /proc type proc (rw,relatime)
sysfs on /sys type sysfs (rw,relatime)
udev on /dev type tmpfs (rw,relatime)
devpts on /dev/pts type devpts (rw,relatime,mode=600,ptmxmode=000)
/dev/mtdblock2 on /home/hik type cramfs (ro,relatime)
192.168.1.201:/cctv1 on /mnt/tnfs00 type nfs (rw,sync,relatime,vers=3,rsize=8192,wsize=8192,namlen=255,acregmin=0,acregmax=0,acdirmin=0,acdirmax=0,soft,noac,nolock,proto=udp,port=2049,timeo=7,retrans=3,sec=sys,local_lock=all,addr=192.168.1.201)
[root@dvrdvs /dev] # umount /dev/mtdblock2
[root@dvrdvs /dev] # cat /dev/mtdblock2 > mtdblock2_save
[root@dvrdvs /dev] # mount /dev/mtdblock2 /home/hik
[root@dvrdvs /dev] # tftp -p -l mtdblock2_save 192.168.1.99
mtdblock2_save 100% |*******************************| 16064k --:--:-- ETA
[root@dvrdvs /dev] # rm mtdblock2_save
[root@dvrdvs /dev] #

And the resultant transfer to the tftpd32 operating as the tftp server:

 

[skeet25]

Thanks for the detailed directions.
The tftp stalled in the telnet session:

dvrdvs login: root
Password:




BusyBox v1.16.1 (2014-05-19 09:41:10 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.


can not change to guest!
[root@dvrdvs /] # df
Filesystem 1024-blocks Used Available Use% Mounted on
udev 87140 8 87132 0% /dev
/dev/mtdblock2 13876 13876 0 100% /home/hik
[root@dvrdvs /] # cd /dev
[root@dvrdvs /dev] # mount
rootfs on / type rootfs (rw)
proc on /proc type proc (rw,relatime)
sysfs on /sys type sysfs (rw,relatime)
udev on /dev type tmpfs (rw,relatime)
devpts on /dev/pts type devpts (rw,relatime,mode=600,ptmxmode=000)
/dev/mtdblock2 on /home/hik type cramfs (ro,relatime)
[root@dvrdvs /dev] # umount /dev/mtdblock2
[root@dvrdvs /dev] # cat /dev/mtdblock2 > mtdblock2_save
[root@dvrdvs /dev] # mount /dev/mtdblock2 /home/hik
[root@dvrdvs /dev] # tftp -p -l mtdblock2_save 192.168.1.17
mtdblock2_save 0% | | 0 - stalled -

And on the tftpd32 side, there is no activity:

Any thoughts? Thanks in advance.

 

[alastairstevenson]

Well, you have followed the method correctly, I see no problems there. And the required components are in place.
And from your previous post, the PC running tftpd32 is on the same subnet as the NVR.
This isn't something I've explored myself - and doesn't seem right - but from another post a while back, even if Windows firewall is off, if an inbound blocking rule exists, the associated traffic will not flow.
So maybe worth checking Start | Control Panel | Windows Firewall | Advanced Settings | Inbound Rules
and being amazed how many there are - but checking specifically for any match against tftpd32.exe

Good luck!

 

[skeet25]

So maybe worth checking Start | Control Panel | Windows Firewall | Advanced Settings | Inbound Rules
and being amazed how many there are - but checking specifically for any match against tftpd32.exe

Your advice was spot on! I had access enabled for Private, but not Public profile. Fixed that, and now everything is working as advertised. Per your earlier recommendations, I backed up mtdblock2, mtdblock0 and mtdblock1. Now, I'm off to research how to build these into a FW file.

Thanks!

 

[skeet25]

I finally got around to attempting the FW upgrade on my DS-7604N with V3.0.8 build 140825. I put the digicap.dav from the OP in a USB stick, and used the nvr vga gui, to perform the upgrade. I'm getting a "Upgrading failed, firmware mismatches" message. I also tried getting v3.3.2_150522 from hikvision europe, and modified the language flag to 2. Got the same results.

Is it worth trying TFTP next, or is this an indication that the FW is not compatible with my nvr?

 

[alastairstevenson]

or is this an indication that the FW is not compatible with my nvr?

This could be the case. What's the full model number of your NVR?

 

[skeet25]

I have a DS-7604N-E1/4P procured through AliExpress

 

[alastairstevenson]

OK, so you may have tried these already, but it looks to me like these are candidates for your NVR:
Baseline Firmware_NVR (76/77/86NI-E)_En_V3.3.1_build150422(new) http://overseas.hikvision.com/en/download_89_p2.html
http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Recorder/DS-7600NI-E1(E2) 7700NI-E4/
http://www.hikvision.com/en/us/download_more.asp?id=1497

 

[skeet25]

After a couple of weeks in hiatus, I finally decided to try to update the FW again. From the hikvision europe site, I downloaded V3.3.2 build150522, changed the language flag, and tried the FW upgrade via the USB stick. I'm still seeing "Upgrading failed, firmware mismatches". I then tried V3.0.10 build141126 with the same results.

Is this a strong hint that I should not try to force the FW update using TFTP?

 

[whoslooking]

Have you changed the flag with HIKtools, without doing it will always miss-match

 

[skeet25]

Yes, I used HIKtools to change the language flag to a 2