Amcrest AD410

[macster2075]

Like right now.... my wife just went out to take the dog out... I got the alert just fine and it seems to be working...but what's happening is... it would completely miss another motion later on...so again..it's a hit or miss.

 

[icpilot]

Because the motion alerts are all in the Amcrest app, but not in BI... all motion alerts in the Amcrest app coincide with the other cameras that are in the same location.
The other 2 cameras capture the same motions as the Amcrest app, but BI for the doorbell misses a lot of them.

OK, so the camera is picking up all the motion triggers - AND - compared to your other 2 cameras the AD410 is capturing everything they do. Correct?

Are you using MOTION or HUMAN detection for the AD410 right now?

 

[icpilot]

Like right now.... my wife just went out to take the dog out... I got the alert just fine and it seems to be working...but what's happening is... it would completely miss another motion later on...so again..it's a hit or miss.

In the Amcrest app or in BI?

 

[macster2075]

In the Amcrest app or in BI?

in both.

 

[icpilot]

in both.

Forget BI for the moment. Are you using MOTION or HUMAN detection in the Amcrest app?

 

[macster2075]

Forget BI for the moment. Are you using MOTION or HUMAN detection in the Amcrest app?

Human

 

[macster2075]

Im using the Amcrest app for Human and BI for everything else.

 

[macster2075]

Infact... BI is also supposed to detect person as well...and it still missing the motion. So not only is not getting the human detection from the camera..it's also missing its own person detection motion.

 

[macster2075]

 

[macster2075]

As you can see.. sensiivity in BI is at the lowest, but it still manages to miss some motion or cancel them.

 

[icpilot]

As you can see.. sensiivity in BI is at the lowest, but it still manages to miss some motion or cancel them.

I really wish you would forget about BI for a bit, until we can confirm everything else UPSTREAM of BI is working correctly.

 

[macster2075]

Do you mean with the Amcrest app? - I have yet to see the Amcrest app miss a motion..so the camera's motion works great with its app.

 

[icpilot]

Looking at the Amcrest app, confirm that MOTION Detection is turned OFF.

Confirm that Human Detection Zone is properly defined ... this is what mine shows:

 

[icpilot]

Do you mean with the Amcrest app? - I have yet to see the Amcrest app miss a motion..so the camera's motion works great with its app.

Yes, I mean in the Amcrest app. I've said this numerous times now.

The Amcrest app is the primary, though not exclusive, tool for making changes to the camera settings. That's why we are focusing there for the moment. It's our access to the In-camera settings.

 

[macster2075]

I used to have a portion of the screen only..and I was still missing motion..so I changed it to the full screen and it's acting the same way.
I completely understand what you're saying, but maybe I am not explaining properly what's happening.

Again... the Amcrest app is working as it should..meaning, every time there's a human in front of the camera it will detect it and create an alert within the app...every time without a miss.

 

[icpilot]

I used to have a portion of the screen only..and I was still missing motion..so I changed it to the full screen and it's acting the same way.
I completely understand what you're saying, but maybe I am not explaining properly what's happening.

Again... the Amcrest app is working as it should..meaning, every time there's a human in front of the camera it will detect it and create an alert within the app...every time without a miss.

OK ... so go to BI and turn OFF the Deepstack processing for that camera. Forget about using Deepstack for right now. You can re-enable it later, AFTER you confirm the connection between the camera and BI are working.

Turn off DS and test.

Report back.

 

[icpilot]

Also, turn off Motion sensor in BI.

Use ONLY the ONVIF triggers from the camera.

Sorry, I should have included this in my earlier message. We want to isolate the connection between the camera and BI.

 

[macster2075]

OK.. so I turned off DS for that camera.. restarted the camera...went outside...no motion alert from BI, but the motion is in the Amcrest app.

 

[icpilot]

OK.. so I turned off DS for that camera.. restarted the camera...went outside...no motion alert from BI, but the motion is in the Amcrest app.

See my other message, are you using BI's Motion sensor? If so, turn it off.

 

[macster2075]

I am not.