- Sep 3, 2017
- 5
- 1
Hi,
So I have NVR DS-7616NI-E2 / 8P and 2 IP PTZ cameras connected. When I go to Event-Basic Event-Motion tab, there is Channel No. where I have Camera 1 and Camera 2. I have exactly same settings for motion detection for both cameras, meaning that motion detection is enabled + dynamic analysis also, sensitivity is the same, area for motion is same, arming schedule is same and linkage method is important here because:
When I check Notify surveillance center for camera 1, I do get notifications on my hik-connect app on my phone instantly. When I check notify ... for camera 2, I get nothing. I checked NVR and it records when there is motion for both cameras so to motion detection works on both cameras but I dont get notification from camera 2. What can be wrong? There is also a few other settings like trigger alarm output, trigger channel, etc but this has nothing to do with notifications, right? I tried to turn off notify... for camera 1 and see if it works for camera 2 only but it doesnt. I spent nearly 2 hours dealing with that problem but I didnt find a solution.
Update:
I have setup email notifications for the NVR and it works for both cameras without problem. So really dont know whats the problem with the surveillance center notifications.
Thanks for help.
So I have NVR DS-7616NI-E2 / 8P and 2 IP PTZ cameras connected. When I go to Event-Basic Event-Motion tab, there is Channel No. where I have Camera 1 and Camera 2. I have exactly same settings for motion detection for both cameras, meaning that motion detection is enabled + dynamic analysis also, sensitivity is the same, area for motion is same, arming schedule is same and linkage method is important here because:
When I check Notify surveillance center for camera 1, I do get notifications on my hik-connect app on my phone instantly. When I check notify ... for camera 2, I get nothing. I checked NVR and it records when there is motion for both cameras so to motion detection works on both cameras but I dont get notification from camera 2. What can be wrong? There is also a few other settings like trigger alarm output, trigger channel, etc but this has nothing to do with notifications, right? I tried to turn off notify... for camera 1 and see if it works for camera 2 only but it doesnt. I spent nearly 2 hours dealing with that problem but I didnt find a solution.
Update:
I have setup email notifications for the NVR and it works for both cameras without problem. So really dont know whats the problem with the surveillance center notifications.
Thanks for help.
Last edited:
