door lock problem

Ceezyro

n3wb
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So i have the VTO3211D-P2 and the VTH2421FB-P and somehow i can't unlock the door from the vth but i can unlock it with my phone with easyviewer pro. Any solutions? in the unlock logs i get the card unlock fail.
 
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Ceezyro

n3wb
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vth 4.500.0000000.7.R
vto 4.300.0000000.5.R
I can unlock it via that link
witch password do i need to check?

how do i check mcu version?
 

riogrande75

Pulling my weight
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On VTO it should be in webif just under der Softwareversion info in field "MCU Version Info".
On the VTH in settings / SW-Version.
Anyhow, I suggest to reset your VTH and configure your VTO again according to the manual. I'm pretty convinced that this will solve it.
 
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