hik-connect

Hi there, Firstly, I want to apologise as I am not very tech-savvy so forgive me if the details I provide or terminology I use are insufficient or irrelevant! I have recently had a HiLook indoor unit and doorbell installed - model number V2.1.4 build 220905. Everything works fine on the indoor...

Hi, after reading many posts and forums about how to get an RTSP video signal with DS-7208HGHI-K1, it seems like Hik-Connect Video Encryption is the main issue. My devices and settings: DVR Model: DS-7208HGHI-K1 Firmware: V4.30.203 build 210616 I have 6 cameras I have the Hik-Connect Android...

I have been using several 8MP Hikvision ColorVu cameras to do biodiversity field research in the forests of the mountains of Western North Carolina. These cameras (DS-2CD2087G2-LU) are able to record beautiful color footage in very low light situations, which is exactly what I need to be able...

Edit: The issue was finally resolved! Only thanks to the help of the brilliant and kind TonyR. It was because partially the Ethernet wasn’t plugged in the right port, yeah…. But it wouldn’t have worked either way if not configured properly, which Tony helped tremendously with; read through the...

Have Hikvision setup at home and need to give access to few cameras to a family member, but not all the cameras e.g. the ones inside the house. Is that possible? I do see a share nvr option and it allows multiple cameras, but how does that work practically? Do I need two separate Hik-Connect...

So far I have used Hikvision Wifi cameras with 2 and 4 Mpx (DS-2CD2021G1-IDW1, DS-2CD2041G1-IDW1) because the wifi connection to the Hik-connect platform was very convenient. For a while, the same camera models can no longer connect via Wifi to the Hik-connect platform, only via cable on LAN...

Hi Guys, I've bought the DS-KV6113-WPE1 and am using it standalone(Hik-Connect), so I've upgraded to the latest firmware that is compatible with this device working standalone (V2.1.5 build 200904) But almost every call that I get has very bad sound quality, I can't even hear what people are...

I have a Hikvision camera DS-2CD2455FWD-IW, managed via Hik-Connect app. In camera configuration I have line crossing and intrusion detection configured and perfectly working. The problem is that there is no way to disable these functions via Hik-Connect apk. Can somebody suggest a solution? I...

Hi, I have been working with Hikvision SDK and I was able to playback and get Alarms and Events. Now I'm trying to connect to the NVR with p2p technology like Hik-Connect does. Has anyone been able to do it? Thanks!

I made a screen recording to show what the issue is. When "adding device" for my doorbell, i need to connect the device to my wifi. I cannot manually input the info the app only lets me connect to my wifi. But for some reason I get caught in a loop. The app asks me to connect but I am...

Hello I enabled channel-zero in the DVR but it won't show up on the hik-connect app the connection type is hik-connect domain when i set it ip/domain (locally) i can see the channel-zero but i want to see it on the hik-connect domain connection because i don't have fix ip and i don't want to pay...

Hi folks, new to the forum here. I just cannot get my Hikvision DS-2CD2143G0-I on the Hik-Connect service whatever I try. I searched all the forums, tried all settings on DNS, the port forwards are created by UPNP, latest firmware installed, nothing helps. From within my network, everything...

I've been working on getting the Hik-Connect mobile app working and everything seems to be working ok, but I can only view video playback when I'm on my home network (that my Hikvision NVR is on). If I leave the house and use someone else's wifi or 4G, I get a "Video playback failed. Error...

Hi all, First post on the forum, hopefully someone can solve my issue! I have a DS-7204HUHI-K1 DVR with 2 x 5MP Hikvision cameras. These were installed by a friend of a friend a while back and everything was going fine. I recently changed my internet provider which seemed to be a simple...

Hi All, Is iVMS-xxxx, Guarding Expert App. Hik-Connect can only use by Hikvision/Hik OEM IP camera? they look like they have the same GUI. I m going to buy a cheap 1mp branded IP cam to replace my old TOP-201 Cam and it happen that there is a sale in nearby Store that mostly sell OEM Hik...

Hello, two days ago my DVR DS-7104HGHI-F with the last version installed (the one with hik-connect) stopped sending movement push notifications to my devices in all the 4 channels, all this happened suddenly, both on hik-connect app and IVMS-4500, I don't receive any movement detection push...

I'm using hik-connect on my Android phone to connect to 4 cameras on my building. It has working perfectly until a week ago when the playback started to give that error. Live view is working normal. I restarted both DVR and fiber router with no luck. Being connected directly to the router the...

Hello, We have encountered problem with Hikvision NVR. We are using NVR model DS-7608/7616NI-K2/8P(16P) with 8 Hikvision bullet cameras. We would like to use Hik-Connect and RTSP feature at the same time, but Hik-Connect encrypts the video, and we can access it through RTSP feed, but we can...

Ive recently updated a DS-7608NI-E2 / 8P/A NVR to the latest firmware so that i can use Hik Connect. I had allot of trouble updating the firmware via IVMS and web GUI, but got it to work eventually when i put a USB stick in directly into the NVR. I setup Hik Connect but when i try to open the...

So I have a Hikvision 7716NI-SP/16 NVR (firmware v3.4.5) with 9 Hik cameras all configured and port forwarding setup. The cameras have several smart events (tripwires) setup and linked to notify Surveillance Center. Until recently, I'd been using the Hikvision iVMS-4500 iOS app with my NVR...

Hello. My 3 cameras record fine and also are linked to my phone with the Hik-Connect app so I can live view them fine, but playback on the app does not work. It used to when I had just one camera, but even that was temperamental, now I added 2 more cameras none of them want to play back at...

Hikvision announced that its platform had a vulnerability in the way it handled cookies here: Security Notice - Statement on Insecure Cookie Handling Vulnerability in hik-connect.com - Hangzhou Hikvision Digital Technology Co. Ltd. The write up of the bug here : explains how it could be...

Hi How to set up Hik-connect or ezviz to send push notification (andorid phone) on alarm input triggered by door detector. Thanks in advance.

Hello there, This is my first Post. Have a video with H.265 analog DVR - named Turbo HD 4.0. H.265 and H.265+ works really fine. Double time for capture videos - and now accept 5 MP @15fps and 4Mp @18fps Thanks to all.

Hello! Im trying to setup notifications on my hik-connect app, but i am just reciving an message that there is etc an motion detection or line crossing, but i cant instant replay it as their "how to video" do. I can play it inside "Hik-Connect > NVR > gallery" but i want it to work when i get...

Hi everyone, I've installed a NVR and 7 poe cameras on it. I want to setup motion notifications to push to my clients HIK connect app but can't seem to work it out. I've drawn my motion windows, enabled push notifications on the app and setup a schedule on the app. I feel I've not correctly...

Not exactly an ip camera, but I'm getting desperate here so I thought I'd give the forum a try. This seems to be a very recent product line from HikVision suffering from poor documentation and little information over the web of other people's experiences...anyway I love my HikVision dome...