Hi Guys,
I've bought the DS-KV6113-WPE1 and am using it standalone(Hik-Connect), so I've upgraded to the latest firmware that is compatible with this device working standalone (V2.1.5 build 200904)
But almost every call that I get has very bad sound quality, I can't even hear what people are trying to say.
Sometimes it works but it's very very unstable.
Anyone countered the same problem and found a solution?
The Videophone is hanging outside on a flat wall and is connected over PoE.
Thanks!
I've bought the DS-KV6113-WPE1 and am using it standalone(Hik-Connect), so I've upgraded to the latest firmware that is compatible with this device working standalone (V2.1.5 build 200904)
But almost every call that I get has very bad sound quality, I can't even hear what people are trying to say.
Sometimes it works but it's very very unstable.
Anyone countered the same problem and found a solution?
The Videophone is hanging outside on a flat wall and is connected over PoE.
Thanks!