Swann ADS-466 password problems

[barbs706]

Hi guys.
I have had my Swann ADS-466 camera for a week now and so far, I am impressed.

However, a few days ago I upgraded the firmware to the lastest version: 2.1.11
Now I cannot log in to the web interface (ipaddress:85) using the default username/password (admin/12345)

I have reset the camera using the button on the rear on the unit, resetup using the Swann Cloud App, but the web interface still says username and password incorrect. The camera functions fine using the Swann Cloud app or Swann Cloud website.

Has the default username and password changed in this latest firmware revision? Or is there something else that I am missing?

Thanks in advance!

 

[Ravi Jeyendran]

Same problem here.

The original default username/password (admin/12345) I got from the HikVision website, as the Swann is a rebadge version of that AFAIK.

I haven't found anything to suggest that the defaults have been changed.

If you find anything useful, please post.

http://www.hikvision.com/entest/support.asp

 

[Q™]

Try UID: admin

And password: 123456789abc

 

[Ravi Jeyendran]

Try UID: admin

And password: 123456789abc

Sorry - it didn't work

 

[Q™]

Call Swann tech support.

 

[barbs706]

Solved!

I called their support line last night and they told me to use the cameras ethernet MAC address as the password, without the colons.

For example:
username: admin
password: A0F459D6xxxx

You cannot do this via wifi, the camera has to be cable connected to your network. (iv'e tried!)

Once signed in, I changed the admin password, disconnected the network cable and was able to log into the camera using my new password, and via wifi.

I can now use my own ip camera recording software instead of the Swann Cloud. Currently working well with ISpy.

Hope this helps Ravi Jeyendran.

 

[Ravi Jeyendran]

Thanks a lot!

I managed to take down my camera and connect on the wired connection using the MAC address as you stated.

 

[codetrap]

Thanks for this! I got back into my upgraded cameras because of this thread. I didn't have to take them down as the ethernet mac is printed on the stickers on the camera.

Now, anyone got the continous recording to an SD card working?

 

[Remorris]

Thanks for this! I got back into my upgraded cameras because of this thread. I didn't have to take them down as the ethernet mac is printed on the stickers on the camera.

Now, anyone got the continous recording to an SD card working?

my sw-wifiptx cameras don't have the MAC address on the body.
I spent 3 days with increasingly skilled support people from Swann. I found out that you can use the swann cloud cameras with the swann plus app (I am using an iPad Air)
this also means you can set the Windows Swann Plus program. I am trying the Swann Eye program. It has a huge amount of features like a scheduler (when you want the camera to start/stop the motion capture).
it also allows you to save files on the Windows computer and not have to mess with swann cloud.

But out you MUST know the user name and password. Like everyone else, I upgraded all but one of my cameras firmware and not can't get into them.

Any comments?

somewhere I saw a post that was a JavaScript app that would generate a password. Where is that and where is the source code?

richard

 

[Remorris]

Forgot to add, I have put 128gb micro SD cards in an adapter (tiny card turns into the right size for the slot). Seems to work. I have 6 64gb cards coming in. I am buying them on eBay for about $3.00 for the 128 gb size. If anyone is interested, I will post a link or the exact type of micro SD card

 

[alastairstevenson]

my sw-wifiptx cameras don't have the MAC address on the body.

Unless I have misunderstood - you are trying to reset the forgotten password but can't as part of the reset code is the MAC address and you don't have it.
Assuming you know the camera IP address, on the PC at a command line, ping the camera then use 'arp -a' to list the arp cache and note down the camera MAC address against it's IP address.
Or - check the 'connected devices' list on your router admin web GUI.

 

[Tdkmatt]

Hey guys

I just bought the same camera and set it all up with the swann cloud app it worked great the app advised there was a new firmware which I think was 2.11.18 or so after the update i wanted to have the cam on wifi so i reset it with the button and i have not been able to get the qr code to work and the camera be assigned and configured.

But funny enough in my dhcp listing i have two addresses one wifi and one eth. So i can surf to both and get a login but no passowrds work. I tried thac address with out the : in capitals and without. Funny tho aro shows both network adapters have the same mac....

Any ideas?

 

[codetrap]

Hey guys

I just bought the same camera and set it all up with the swann cloud app it worked great the app advised there was a new firmware which I think was 2.11.18 or so after the update i wanted to have the cam on wifi so i reset it with the button and i have not been able to get the qr code to work and the camera be assigned and configured.

But funny enough in my dhcp listing i have two addresses one wifi and one eth. So i can surf to both and get a login but no passowrds work. I tried thac address with out the : in capitals and without. Funny tho aro shows both network adapters have the same mac....

Any ideas?

The password is your wired ethernet address. Lower case. No special characters.

 

[Tdkmatt]

Yep tried that too it says its invalid i entered the mac 020fb54axxxx user admin

 

[Kawboy12R]

@Remorris What was the link for those cards?

 

[EyePeeKamz]

@Remorris What was the link for those cards?

ebay.com/fakeChinese128gbSDcardIsActually1gb

 

[Kawboy12R]

ebay.com/fakeChinese128gbSDcardIsActually1gb

Link removed and it says fake Chinese 128gb cards were 1gb cards? So muchvfor a good deal...

 

[Ravi Jeyendran]

Another year another firmware update. Same old problem, only this time the MAC address isn't working (tried on wired BTW). Firmware is 3.0.7

 

[kororas]

Another year another firmware update. Same old problem, only this time the MAC address isn't working (tried on wired BTW). Firmware is 3.0.7

Its case sensitive MAC address, use CAPS.

 

[Ravi Jeyendran]

Thanks, I swear I tried CAPS LOCK before, but anyway it worked!