dennis48755
n3wb
I had this problem along with "Bad response" in my BL find/inspect and no BL stream profiles.
It was wittaj's suggestion of a factory reset that fixed it for me.
Dennis
Review-SD4A425DB-HNY 1/2.8" CMOS 4MP 25x Starlight Auto-tracking MiniPTZ
- Thread starter looney2ns
- Start date
It was wittaj's suggestion of a factory reset that fixed it for me.
Dennis
Thank you so much. I did the full factory reset and deleted from blue iris. I have the cam on the 2nd NIC. I can see the cam find using the CONFIG Tool but when I ask blue iris to find it, it wont I can manually add with the IP address. Still works on the cam directly But I can't move the PTZ with the UI3 interface nor Blue Iris.
Thanks. I tried that too The interface in general is slow. But no change since the total factory reset. I had this same issue with an older Dahua PTZ as well. I never could sort it out.
looney2ns
IPCT Contributor
Be sure to choose Dahua New V4 in the drop down on the PTZ/Control setup page in BI
Thank you. That solved it. It autopopulated to version 5 and works great now.
MikeMakesWhiskey
n3wb
I have issues with the camera resetting if I change position from the web interface or from BlueIris. The web ui kicks me out and I see 'No Signal' Error80000274d (Failed to connect) in BlueIris
Camera purchased about a week ago, I set it up by reading this thread and worked fine until today. I had it originally on ONVIF(XML) but also tried the 'Dahua new V4' with no change.
System Version:2.821.0000004.1.RBuild Date:2022-11-29
PTZ Version:V2.401.0000001.47.RHNDG_220906_42754
POE is from Cisco 2960L:
Edit: If I turn the illuminator off, it works without resetting... but also I notice I have an 18 second delay between the live video the web inteface shows and what Blueiris shows... this has to be new, because before, PTZ was instantaneous via BI...
Camera purchased about a week ago, I set it up by reading this thread and worked fine until today. I had it originally on ONVIF(XML) but also tried the 'Dahua new V4' with no change.
System Version:2.821.0000004.1.RBuild Date:2022-11-29
PTZ Version:V2.401.0000001.47.RHNDG_220906_42754
POE is from Cisco 2960L:
Code:
WS-C2960L-24PS#sh power inline gi0/8
Available:195.0(w) Used:114.3(w) Remaining:80.7(w)
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi0/8 auto on 15.4 Ieee PD 4 30.0
Interface AdminPowerMax AdminConsumption
(Watts) (Watts)
---------- --------------- --------------------
Gi0/8 30.0 15.4
WS-C2960L-24PS#Edit: If I turn the illuminator off, it works without resetting... but also I notice I have an 18 second delay between the live video the web inteface shows and what Blueiris shows... this has to be new, because before, PTZ was instantaneous via BI...
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looney2ns
IPCT Contributor
This is a cable issue. The key is you said you turned off IR, and the problem stopped. The cam is starved for power.
Either, you didn't use good quality Cat5e or better Solid Copper cable of at least 24Awg size or bigger.
You have bad crimps on that cable that you installed, they need recrimped to the 568b standard.
You exceeded the distance limit of 328 ft.
Hopefully you didn't use any Flat ethernet cable garbage.
Or you have too many connection points in the line.
Why we harp about NEVER using CCA ethernet cable. | IP Cam Talk
MikeMakesWhiskey
n3wb
23AWG, 30 ft long, checked with fluke nettool... Like I said, it worked fine for a week...
edit - you see where my Cisco switch can supply 30watts per port, but is only beign asked to supply 15.4Watts, correct?
edit - you see where my Cisco switch can supply 30watts per port, but is only beign asked to supply 15.4Watts, correct?
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MikeMakesWhiskey
n3wb
attempting to move it in either Chrome or BlueIris cause the problem....
MikeMakesWhiskey
n3wb
FYI - I have been a Cisco CCIE for over 20 years... I know a bit about networking....
MikeMakesWhiskey
n3wb
maybe the log should show something more informative than 'abort'????
Code:
85 2023-04-08 16:04:32 System Application started up
86 2023-04-08 16:04:32 System Abort
87 2023-04-08 15:53:26 admin Login
88 2023-04-08 15:52:54 System Certificate Management
89 2023-04-08 15:52:54 System Certificate Management
90 2023-04-08 15:52:54 System Certificate Management
91 2023-04-08 15:52:53 System Certificate Management
92 2023-04-08 15:52:53 System Certificate Management
93 2023-04-08 15:52:52 System Certificate Management
94 2023-04-08 15:52:15 System Save Config
95 2023-04-08 15:52:15 System Save Config
96 2023-04-08 15:52:13 System End Event
97 2023-04-08 15:52:12 System Save Config
98 2023-04-08 15:52:08 System Start Event
99 2023-04-08 15:52:03 System Application started up
100 2023-04-08 15:52:03 System AbortIf your camera settings are resetting, it is a browser issue. So even though this new GUI claims to be supported by other browsers, folks here that collaborate with Dahua and get "under the hood" into the firmware have noticed that some settings reset or don't take after user browsers other than Internet Explorer - not Edge or Chrome with IE compatibility mode, but true Internet Explorer.
Does it suck having to use an old browser, yes, but folks that continue to use IE don't experience these issues with settings.
If your camera is restarting, then it is a power or cable issue OR you are trying to much with the camera (running at spec rated FPS, highest bitrate, too many IVS rules, etc.) and the processor is hanging up and restarting.
And if it is both, then the restart causes the firmware to reset due to the settings being set in a browser other than IE.
Does it suck having to use an old browser, yes, but folks that continue to use IE don't experience these issues with settings.
If your camera is restarting, then it is a power or cable issue OR you are trying to much with the camera (running at spec rated FPS, highest bitrate, too many IVS rules, etc.) and the processor is hanging up and restarting.
And if it is both, then the restart causes the firmware to reset due to the settings being set in a browser other than IE.
MikeMakesWhiskey
n3wb
I never said the camera settings were resetting, I said the whole camera was resetting... and that does not explain the long delay in the video feed!
Again, what do YOU mean by resetting?
So is the entire camera resetting to factory resets OR is it restarting?
I am not sure what that picture is supposed to be telling us?
The long delay is usually a result of running the camera at all maxed out settings (30FPS, highest bitrate, lots of IVS rules) or the camera is going thru the router instead of VLAN or dual NIC.
So is the entire camera resetting to factory resets OR is it restarting?
I am not sure what that picture is supposed to be telling us?
The long delay is usually a result of running the camera at all maxed out settings (30FPS, highest bitrate, lots of IVS rules) or the camera is going thru the router instead of VLAN or dual NIC.
looney2ns
IPCT Contributor
And how would I know that?
You're not exactly being clear on the problem you're having. People come here on a regular basis with this type of problem and it almost always boils down to a power issue either due to the cable being bad or POE port going bad.
Flintstone61
Known around here
Yeah somethings fucked up.
Any chance the port was previously configured to a 802.3af budget?
Any chance the port was previously configured to a 802.3af budget?