In case seller wont send you firmware and/or you wont find it freely available anywhere, you can contact me for repair
In case seller wont send you firmware and/or you wont find it freely available anywhere, you can contact me for repair
Ok, and are you familiar with connecting via internet explorer? Then install the plugin, net surveillance to access the cameras menu from a PC?
Ok, and are you familiar with connecting via internet explorer? Then install the plugin, net surveillance to access the cameras menu from a PC?
You will need to find a firmware version that recovers PTZ issue. I cant say confidently there is or isn't one available for your exact model, I did recover another similar camera recently and have found a firmware close to the model you have but not exact.
I am happy to assist you trying this method via this forum as that should be the nature of such forums. If our friend dedede wants to help you also I'm sure that cant hurt, not too sure he agrees with my approach though. Admittedly I am fairly new to this brand but as I said I managed to recover one, within a couple of days, it arrived from the supplier out of focus with no PTZ control. They eventually got back to me but that was well after i fixed it and also i posted comments on their other online auctions which helped motivate them to assist.
Ok, so when you say no success I'm guessing you mean it successfully updated the firmware but that still didnt fix the PTZ issue?I downloaded and uploaded 000309ED.1IPC_XM530_80X30T.Nat.dss.OnvifS.HIK_V5.00.R02 but there is no ptz
Try this FirmwareI uploaded the downloaded software file by the CMS program to view cameras ... there is an option to upload the software ... in the CMS program, PTZ control on other cameras certainly works ... before the accidental update, the camera worked there as well
Really? How come?it won't work
Need a special firmware
If that didn't work I was going to say try reset it with device manager, it seems you have some solution sorted howeverWe will be able to help you restore the firmware
If that didn't work I was going to say try reset it with device manager, it seems you have some solution sorted however
Hello!! The link has expired. Can you repost the firmware, please? TksAlso lost PTZ after auto update firmware, as many of you
The camera Model nz4rn-33718
System V5.00.R02.000559CD.10010.040300.0020010
The seller send me a firmware Файл из Облака Mail.ru
Now camera is working fine!