Problem with adding NVR to DMSS on new Android phones (Android 13)

DeCoSec

n3wb
Joined
Aug 17, 2023
Messages
2
Reaction score
0
Location
The Netherlands
I'm a CCTV installer from the Netherlands and experiencing some issues with adding an NVR to DMSS on new Android phones (Android version 13) for the last 4, maybe 5 weeks.
The weird thing is that the problem doesn't occur when I add the NVR to DMSS on Iphone. The first guess myself is that it has something to do with the latest update of the DMSS app.
Has anyone experienced such problem the last couple of weeks? Thanks in advance!
 

DeCoSec

n3wb
Joined
Aug 17, 2023
Messages
2
Reaction score
0
Location
The Netherlands
Sidenote: I never make an account (in the DMSS app) for my customers if they only have a nvr of single camera. Only when they have a Dahua Intercom (VTO/VTH). It has always worked without the DMSS account. Now it doesn't anymore.
 

duplo

Getting comfortable
Joined
May 26, 2022
Messages
289
Reaction score
357
Location
Berlin, Deutschland
thats a great description of the problem! you must be the installer everyone dreams of !

Maybe ask your customers for help
 
Top