tigerwillow1
Known around here
Good deal. We have different firmware versions so I can rationalize that's why we see different behavior, and move on with my life instead of trying to figure out why we see different behavior.
IVS Rule Config Tripwire IPC-HFW5442T-ASE-NI no email Empire Dahua
- Thread starter BruceWayne007
- Start date
I wish I got an email.
I am fighting with this for days .
See also How to Upload vidoe clips with Dahua HI-NVR4208-8P-4KS2 ?
I gethealth mais from the NVR But no events so far, Tripwires work.
Also When I go in the camera settings and add the same mail credentials the camera fails in sending a test mail. I tripple checked what I entered but still I see a short popup showing "Fail mailset"
I am fighting with this for days .
See also How to Upload vidoe clips with Dahua HI-NVR4208-8P-4KS2 ?
I gethealth mais from the NVR But no events so far, Tripwires work.
Also When I go in the camera settings and add the same mail credentials the camera fails in sending a test mail. I tripple checked what I entered but still I see a short popup showing "Fail mailset"
bigredfish
Known around here
If the cameras are plugged into the PoE ports of the NVR , the NVR sends the email.
If the cameras are plugged into an external switch they send the email, assuming the subnet mask and Gateway are correct to allow them to get out.
If the cameras are plugged into an external switch they send the email, assuming the subnet mask and Gateway are correct to allow them to get out.
The camera's are al Dahua and plugged in to the NVR DHI-NVR4208-8P-4KS2
The NVR can send a test mail that I confirmed and I also get healt mails at the correct interval but no trip wire mails.
I can see the trip markers in my recordings And those are as expected
I also went in the AI settings and checked the box for send email in the more options
In teh camera settings I also have checked the send email box under the IVS settings
bigredfish
Known around here
Hmmmm. Did you reboot the nvr?
bigredfish
Known around here
And I assume your cameras, on the Registration page of the NVR, all show an IP address of 10.1.1.x and a port of 1,2,3 etc?
Thats correct 10.1.1.85 until 68
IPCamer
Young grasshopper
bigredfish
Known around here
You are making your IVS settings and checking the send email box ON the camera itself right? Not the NVR interface….
I checked in both. It is a bit confusing that there ae different location where you can do settings.
I would prefer to send from the camera but there the mail sending seems to be blocked by the NVR.
I also tried after reboot but that did not change anything.
bigredfish
Known around here
Basically, make ALL settings and changes on the cameras themselves. The only thing you set in the NVR is the recording schedules and top level networking like the SMTP tab.
ipcamtalk.com
Still, there’s a piece of the puzzle we’re missing. I’ve set up a number of these and not had this problem.
The cameras can’t send email directly from the 10.1.1.x subnet as it can’t reach the Interwebs.
***PSA for those with a New DAHUA NVR with Built-in PoE switch
IF you have a Dahua NVR with built-in PoE switch... DO NOT follow instructions telling you to use the config tool or switch the IP of your cameras or initialize anything..! With NVR's typically with a -P designation (Built-n PoE switch - example: 4208-8P-4KS2) none of that is required and it...
Still, there’s a piece of the puzzle we’re missing. I’ve set up a number of these and not had this problem.
The cameras can’t send email directly from the 10.1.1.x subnet as it can’t reach the Interwebs.
bigredfish
Known around here
Do your cameras that are hooked directly to the NVR show port 1,2 3 etc? NOT 37777
Try these settings ON THE CAMERA
1- Make sure P2P is turned off (I have no idea if it effects email or not but turn it off for now if you are using it)
2- Try these network settings on a camera
3- Email on camera off- NVR handles this for cameras using the NVR ports/switch. Cameras on 10.1.1.x subnet cant send email out
4- IVS rules on camera
- Cameras that are plugged into the PoE ports of the NVR should have an IP of 10.1.1.x and a port of 1, 2 etc
- Cameras using and external switch, will have an IP from your LAN and a port of 37777
Try these settings ON THE CAMERA
1- Make sure P2P is turned off (I have no idea if it effects email or not but turn it off for now if you are using it)
2- Try these network settings on a camera
3- Email on camera off- NVR handles this for cameras using the NVR ports/switch. Cameras on 10.1.1.x subnet cant send email out
4- IVS rules on camera
This is correct at my side
I have applied all the setings you suggested, although some screens look slightly different.
But all settings match and I did a testrun.
The triggers are in the recording but no email.
I have sent the test mail again via my own domain mail account ant that mail is correct.
But no alert mail from the trip
Checked also my spam folders but nothing there
IPCamer
Young grasshopper
@bertnl
So you receive a test email when pressing "TEST" in your NVR?
- Then did you enable the email function ,if not you are still able to send a test email but the email functionality is not enabled!
- Enable also the "send email" function in the IVS setup in your NVR.
That should be enough to get an email from an IVS event.
So you receive a test email when pressing "TEST" in your NVR?
- Then did you enable the email function ,if not you are still able to send a test email but the email functionality is not enabled!
- Enable also the "send email" function in the IVS setup in your NVR.
That should be enough to get an email from an IVS event.
Yep. I receive a test mail and every 6 hours a heath mail.
As far as I can see they are set OK
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IPCamer
Young grasshopper
This is on so probably yes When I close disable the alarm I get 2 emails
So we get furtherNow only one with a snapshot showing nothing special but no clip.
Alarm Event: Motion Detection
Alarm Input Channel No.: 1
Alarm Input Channel Name: voorkant
Alarm Start Time (D/M/Y H:M:S): 30/08/2021 15:22:43
Alarm Device Name: NVR Bert
Alarm Name: voorkant
IP Address: 192.168.1.108
Alarm Details:
It says motion detect
But I see nothing intruding on the snapshot
Strange I now get every few minutes a mail One with snapshot and 2 minutes later one without snapshot But No clips yet
IPCamer
Young grasshopper
@bertnl
As far as I know, an email will be sent when an "alarm event" starts and when the "alarm event" stopped ( End). So yes for every event, 2 emails will be send.
In the email message, you will see what kind of alarm event has been triggered (Tripwire , Intrusion , Face Detection , Motion Detection ,etc...).
Only one image (jpg) is added as an attachment to the first or second email depending on the alarm event type.
So if you only receive alarm events of type Motion Detection, you could disable "send email" in the NVR at ALARM, Video detection, Motion detection, MORE.
Check all setting for all other cameras, from which you need or don't need an email.
As far as I know, an email will be sent when an "alarm event" starts and when the "alarm event" stopped ( End). So yes for every event, 2 emails will be send.
In the email message, you will see what kind of alarm event has been triggered (Tripwire , Intrusion , Face Detection , Motion Detection ,etc...).
Only one image (jpg) is added as an attachment to the first or second email depending on the alarm event type.
So if you only receive alarm events of type Motion Detection, you could disable "send email" in the NVR at ALARM, Video detection, Motion detection, MORE.
Check all setting for all other cameras, from which you need or don't need an email.