imporx dome camera stopped responding to hard reset option?

[Brandon Bey]

Does any body know why my imporx dome camera stopped responding to hard reset option?
It stopped sending emails as well.
no reset button what can I do?

 

[alastairstevenson]

What does web GUI access show?

 

[Brandon Bey]

It shows normally.
It's like the factory settings have just vanished.

 

[Brandon Bey]

It will not update firmware or restore at all keeps saying error. All other functions appear to be normal

 

[vasycara]

Does any body know why my imporx dome camera stopped responding to hard reset option?
It stopped sending emails as well.
no reset button what can I do?

Last tool for reset huisun: View attachment BatchControl-2016.rar

 

[Brandon Bey]

Ive tried this reset tool ,it does not work.
The camera is not resetting .It says it is, but never does.