Good day all,
I'm pretty new to the Dahua system, I just got it installed last month. So far I'm not sure what I've done wrong but I cannot connect using the iDMSS app when I'm on cell service.
When I'm on wifi, but not at home I can connect and see my cameras when I have my VPN connection ON. When no VPN I cannot see cameras on wifi away from home. This seems correct.
With VPN ON and using cell service, I cannot see the cameras. I just get "failed to connect".
Just seems odd, I can turn a hotspot on from my wife's phone, connect to it so then I have a "wifi" connection and then the cameras work just fine.
Yesterday I tried port forwarding the recommended ports, verified through the port checking website and they showed good but no change.
In iDMSS I'm connecting using IP/Domain with IP address of the camera, port 37777 then username/pw. I assume this is all correct for going through a VPN.
Hope someone has seen this issue before!
I'm pretty new to the Dahua system, I just got it installed last month. So far I'm not sure what I've done wrong but I cannot connect using the iDMSS app when I'm on cell service.
When I'm on wifi, but not at home I can connect and see my cameras when I have my VPN connection ON. When no VPN I cannot see cameras on wifi away from home. This seems correct.
With VPN ON and using cell service, I cannot see the cameras. I just get "failed to connect".
Just seems odd, I can turn a hotspot on from my wife's phone, connect to it so then I have a "wifi" connection and then the cameras work just fine.
Yesterday I tried port forwarding the recommended ports, verified through the port checking website and they showed good but no change.
In iDMSS I'm connecting using IP/Domain with IP address of the camera, port 37777 then username/pw. I assume this is all correct for going through a VPN.
Hope someone has seen this issue before!