Delay between VTO and VTH when answering calls

test12345

n3wb
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So, I have the Dahua VTO-2111D-WP running firmware General_VTO2111D_Eng_P_16M_V3.000.0012000.0.R.20180731.bin which is connected to the indoor VTH-1510CH running firmware General_VTH151X_Eng_P_V4.000.0000.0.R.20180622.bin

When a user presses the call button on the VTO, the VTH will start ringing and a 120 seconds timer starts. Once the 'answer' button is pressed on the VTH a 3-4 seconds delay is experienced and you have to wait this out until a new 120 seconds timer starts counting down before you start speaking otherwise the caller won't hear you.

This delay also applies when using the Live View button on the VTH. It takes approx. 3-4 seconds for the VTH to display the Live View from the VTO.

Has anyone experienced this delay before?

If I recall correctly, this was not the case when the VTO was running firmware version General_VTO2111D_Eng_P_16M_V1.000.0000.0.R.20170414.bin
 
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