Hi all,
I am in a bit of a pickle here. I have three EmpireTech cameras:
Two of the IPC-T54IR-ZE-S3. One is running FW Eng_PN_V3.100.0000000.6.R.20230802, the other is running Eng_PN_V3.100.0000000.5.R.20230509. That is how they came out of the box.
I have one IPC-Color4k-T-2.8mm running. Eng_PN_V3.000.0000000.20.R.20220926 (as it came)
Currently ONLY the T54IR-ZE-S3 that is running firmware Eng_PN_V3.100.0000000.5.R.20230509, can record audio for later playback.
The other two cannot, despite the correct settings being enable. The settings are equivalent across the three cameras. G.711A codec.
I assume the firmware is the problem as that is the only thing that differs between the two hardware identical cameras.
The IPC-T54IR-ZE-S3 running FW Eng_PN_V3.100.0000000.6.R.20230802 also has given me trouble with setting up IVS in the past.
I could not find a the relevant firmware to upgrade the two cameras with the audio recording issues.
I would appreciate it greatly if someone could point me in the right direction.
I am in a bit of a pickle here. I have three EmpireTech cameras:
Two of the IPC-T54IR-ZE-S3. One is running FW Eng_PN_V3.100.0000000.6.R.20230802, the other is running Eng_PN_V3.100.0000000.5.R.20230509. That is how they came out of the box.
I have one IPC-Color4k-T-2.8mm running. Eng_PN_V3.000.0000000.20.R.20220926 (as it came)
Currently ONLY the T54IR-ZE-S3 that is running firmware Eng_PN_V3.100.0000000.5.R.20230509, can record audio for later playback.
The other two cannot, despite the correct settings being enable. The settings are equivalent across the three cameras. G.711A codec.
I assume the firmware is the problem as that is the only thing that differs between the two hardware identical cameras.
The IPC-T54IR-ZE-S3 running FW Eng_PN_V3.100.0000000.6.R.20230802 also has given me trouble with setting up IVS in the past.
I could not find a the relevant firmware to upgrade the two cameras with the audio recording issues.
I would appreciate it greatly if someone could point me in the right direction.