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Thanks for your help. I already have one DS-2TD2617-3/PA and I am happy with it, as I understand this DS-2TD2628-3/QA is an update of PA version. I was interested in VCA coverage and also do you think is better the bullet version or turret version? Maybe for wall mounting is better the turret...

Great. This solves me an huge problem. And about sensor (for example wireless magnet), do you think nowdays is better wired or wireless one? Are Hikvision sensors good?

Thanks a lot for your answer, you are helping me a lot and I really appreciate it. Sorry if I still bother you with other questions but here where I am live the so called technicians are not so expert so I must do myself. This Hybrid HikCentral DS-PWA96-M2H-WE seems game changing but my question...

Thanks a lot for your reply. Can you explain better this Hik Alarm thing? I can connect a real siren to this hik alarm and it can receive alert from the thermal cameras? Also, is possible to link third party sensors to this hik alarm?

Thanks. Here where I live I don't have fog fortunately and I think that I can stay within VCA distances but of course I must buy 4-5 thermals. I already have 3 PTZ which can be linked to a radar but I don't think that radar can spot intruders in open areas covered by the building (I need to...

Thanks for reply both of you. I have experience with thermal cameras but I don't know nothing about this new /QA generation that should be an update of /PA. They are very good but you must calibrate and set up the camera correctly. Also, I was thinking about this new Microwave Radar. I don't...

Hi guys, I need a better perimeter protection around a building for approximately 1700 square metres. I was looking at DS-PR1-60 microwave radar but I don't have experience with this type of things. I have seen that I can link the radar with my PTZ cameras but how much can they be far from the...

The camera is connected with a siren but I wanted also Hik Connect notifications. By the way, I have solved my issue. If anyone is experiencing the same specific problem I have solved setting a different IP Address for each camera (so I have disconnected the cameras from POE NVR and connected to...

Have you tried factory reset?

No way. This is driving me crazy. I have hard resetted NVR (also firmware updated) and two thermal cameras and now I don't receive notification even on the second camera! But, I can see on NVR Monitor that are visible:

Seems that the NVR can't see any alerts sent by this camera because on NVR Monitor I don't see any alert (even if live view works fine) and in event search I can find only other event. I think this is the reason why I don't get any notification.

Thank you for your support. I have tried now rebooting NVR and router but unfortunately it doesn't work. Also, the camera doesn't send email notification.

Seems that I can receive email if I active email notification through NVR. I don't think that Hik servers are related because I receive ALL the other cameras notification

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Hello, i have recently bought a DS-2TD2617-3/PA that I use for perimeter protection connected to an NVR. Suddenly today the camera stopped sending alert via Hik Connect and I can't figure out how to solve the problem! The strange thing is that the camera receive the alarms (because the light...

Hello, I have an issue with my security system and I hope that someone can help me. So, I have at floor 0 an Hikvision Acusense with 7 cameras connected. My need is to view all this camera at floor 1 and in 4 different apartments. Does anyone know any solution that can be good for my situation...

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Connect NVR to Hik-Connect service. Configure DDNS on HikConnect. Port forward the port HTTP and RSTP on your router. Then use the IP that you can find on Hik-Connect site. If you want to browse into camera URL, do the same for camera.

Hello, I have 4 cameras DS-2CD4B26FWD-IZ(S) They have this cable: Also, I have bought one Hikvision DS-2FP2020 MIC: and a TOA Speaker 15W, this one: Now, how i can connect mic and speaker to one camera? Also, how I can play a preset sound from the speaker when I have an alarm detection?

UP, no one can help me?

Hello, I have: NVR DS-7608NXI-I2/4S PTZ Camera DS-2DE7425IW-AE I have configured NVR and Hik Connect, but when I access to my NVR via IP i can't see in configuration menu on the left PTZ menu, as you can see: Why I can't see PTZ Menu?

I see, I think I will my 2 PTZ with 2 DS-2DE7425IW-AE, I think will work better. I will let you know how this camera will work with Acusense NVR. Also, do you know if is possible to connect a siren to the NVR (alarm output) ? Do you have any suggested model of siren? And, is possible have a live...

Some similar models that support auto tracking?

Are you sure about that? Because I haven't found nothing about Auto Tracking on camera specs. I am talking about an algorithm that zoom in when recognize a subject/vehicle in the frame and then follow him. Thanks for your help. Anyway, I have recently bought the system and we are going to mount...

Hello, I have recently bought 2 DS-2DE4425IW-DE PTZ cameras and an Acusense NVR. I was interested in knowing if is possible to have Auto Tracking when the camera detects human? (the camera view must follow the person in the frame) Also, is there a way, when I receive an alarm alert, to start...