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We have a Hikvision System with NVR DS-96064NI-I16 with 57 channels (cameras) of assorted models. Are there any specifications as to how many users can be viewing cameras at one time and how many cameras each person can be viewing at the same time? Some people keep an eye on one camera, while...

Our DS-2CD2712F-I dome camera died completely and I need to replace it. It needs to endure snow, rain and a constant southern exposure in Michigan and I know you don't recommend domes outside especially in that kind of environment. I included a couple of picture of what the old camera was...

We had this camera installed to cover a blind area between two buildings. Using the iVMS-4200 client I can only get 1 camera view, there are 4 cameras built into this unit. The camera is connected to a Hikvision POE switch which is connected to a Hikvision NVR on lan4, (vlan4). My iVMS-4200...

We had a Hikvision DS-2CD6D54FWD-IZHS installed but we're only getting one camera view in our iVMS-4200 software. If I connect direct to our Hikvision switch / NVR I can use a browser and connect direct via IP address and see all 4 camera views but how can I get all 4 or at least 2 of those...

We have about 20 dome cameras outside and a few of the lens seem to be getting foggy / dirty. What is the recommended cleaner for cleaning these dome lens? What type of chemical ingredients should I stay away from? I don't want to do more harm than good!

We (our company) had our Hikvision camera system installed and the installers used our network IP addresses for the cameras. They set them up using static IP's from our trusted network IP range. Our NVR - m/n DS-9632NI-ST has two LAN ports, LAN 1 being used by the cameras, I assume, and LAN 2...

I just noticed one of our HIK camera showing a "red" color through out the picture/video. Although later in the day it stopped (I don't know for how long). It's back doing it again this morning, I don't know for sure how long this has been happening. It does face the south so it gets a lot of...

We have had this system for a couple of years now. Two DS-2CD4324FWD-1ZHS8 cameras have stopped recording because they're not being seen by our Hikvision DS-9632NI-ST NVR. We're using a Hikvision POE switch to power the cameras, if I connect directly to the switch I can use a browser to...

Two years ago we had a security camera system installed; a complete HIK Vision system, NVR - DS-9632NI-ST with 30 assorted HIK cameras. The HIK DS-2CD4324FWD-IZHS8 cameras are pointed and recording our entrance / exit driveways. We are a car dealership and if need be we need to be able to...

We have 5 of the DS-2CD4324FWD-IZHS8 cameras, I upgraded the firmware on 2 of them from 5.2.0 to 5.3.0 without any problems. When I upgraded the 3rd camera, all seemed to go well but now the picture / view is out of focus and I can't get it back into focus via the web console. Am I going to...

I'm trying to setup the email notifications in my NVR for Video Loss and Video Tampering. We occasionally have cameras quit working so I'd like to know sooner than getting phone calls that the cameras are out. We have 30 cameras spread between 3 buildings; separate Hikvision poe switches in...

All of a sudden one of our DS-2cd3732f-i cameras quit working, no video. I tried to reset with a power cycle by unplugging the ethernet cable (poe) but that didn't work. (tried 30 seconds, 2 minutes, and over night) I took the camera down, used external power and our regular network (hikvision...

When I turn on the monitor connected to the NVR it's locked at what appears to be Camera 1. It's like a screen saver but I can't get past it. How can I get past this screen to login without shutting down and rebooting? Thanks, bfordz

We recently installed a HIKVision security system; we're just finding out our 4Gb HDD isn't big enough for the amount of recording time we require. We're only getting approx. 8 days of recorded time and I need to add another HDD. Can I find out the Make / Model of the HDD without shutting it...

HI, we're using the iVMS4200 Client Software on Windows 7 64bit Pc clients. When I setup a user and they log onto the software they can't "Exit" or close the software. We're getting this message: The User has no shutting down permission. Does anyone know how to fix this? We're new to HIK Vision...

Just had a HIK Vision Security System installed: DS-9632NI-ST with 28 cameras. I have lots to learn about IP Cameras.