need help with a DS-2CD2732F-I, is it failing?

[bfordz]

I just noticed one of our HIK camera showing a "red" color through out the picture/video.
Although later in the day it stopped (I don't know for how long). It's back doing it again this morning, I don't know for sure how long this has been happening. It does face the south so it gets a lot of sun.

What I'm wondering, is this camera failing and/or telling me it's about to fail?

I've tried changing just about every setting that would affect the video pic and noting changes it.

I attached a couple pics, one good and one bad.

 

[StewartM]

Perhaps the IR filter is stuck. Hikvision should replace the camera if it's under 3 years old. I'd detach the camera and test it with a new cable, upgrade the firmware if possible. Try give it a firm tap when its glitching too.

 

[bfordz]

Perhaps the IR filter is stuck. Hikvision should replace the camera if it's under 3 years old. I'd detach the camera and test it with a new cable, upgrade the firmware if possible. Try give it a firm tap when its glitching too.

I'll give that a try, the only things I haven't tried is the physical access to the camera and a different cable. It's location makes it a bit more troublesome!
I think they're over 3yrs old ;/

 

[bfordz]

I did go down with a "long" handled broom and wipe some spider webs away from the camera. I'll check next week to see how it looks, night pictures are somewhat blurred out also.

 

[fenderman]

That is not related to the ir cut filter...that produces a different type of pink hue. Have your restarted it?

 

[bfordz]

Yes, I have restarted the camera several times, leaving it powered off longer each time.

 

[bfordz]

So far, so good; I got up to the camera and cleared away cob webs. I think the sun was reflecting off the web in front of the camera lens.