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So the current settings I have are below and I am still getting this happen. Sometimes it is just jittery image like its not smooth it will skip and I loose a lot of the frames other times it's there but I get the colours and the other fault is sometimes half the screen goes solid green...

Not sure if this will help your situation however this is my current setup and I have finally managed to get it working. So I only have the DS-KV6113-WPE1(B) it is wired to my POE network switch and then I just use my NVR to record footage from it. It had been a little while since I have done...

I went through the same thing with them about 3 years ago and never ended up finding a result. You are lucky because hikvision wouldn't even talk to me about it they kept saying that I need to talk to the installer (me) and then said your not a registered installer talk to where you bought it...

Ok thanks I will try this and see what happens. What would be your suggestion failing these settings. Do I just start dropping the bitrate until it holds up or is that not the only variable I should be looking at?

Hi thanks for your reply. I have 8 Cameras in total 2 x 8MP 4 x 4MP 1 x Door Bell 1 x 4MP Wifi The network is all hard wired in cat 6 direct to all the cameras and door bell except the wifi one that is on the garage. Yes there is just one 10TB WD purple HDD (i believe) So in saying that I...

HI All So the gear I am using is a Hikvision NVR DS-7608NI-I2 / 8P and the cameras I am having issues with are the DS-2CD2386G2-ISU/SL I have them setup to have time switched parameters so that I can have a profile for day time and night time. Now my issue is that I am getting some funny...

When you say high what do you mean as in the line is towards the top of the image? Here is a shot of it at night. It's pretty well lit I believe there is a street light near by. Plus when a car comes up the drive there is a fair bit of light from that also.

Hi So I have these setting and areas mapped out and for some reason it is not working at night they are set to automatically turn on at 9pm and off at 6am however If I manually turn it on during the day it works. I use the hikapp to schedule when they turn on rather than the NVR this way I can...

Yes I believe it can somehow however I haven't been able to get anything to work there is no option to take a snap shot that I can see when the button is pressed. I'm not sure if there is a way to take the photo and then get the hikvision app look into a folder for that image. I was told the...

@NoFate I currently have the doorbell connected to a POE switch and working just fine through the hikconnect app I also have my hikvision NVR recording 24/7 stream. The only part that is not working is when someone calls (presses the button) and I miss it it doesn't take a photo of the...

I don't have a synology I am using a qnap NAS I also don't use home assistant is there something that I may be able to get the qnap to do? I hit a dead end with hikvision support they have no idea about their products a complete bunch of nothing good came with contacting them just threw their...

So despite all the stuffing around I have managed to get some of it working. I have the doorbell hooked up to my NVR to record also and within the NVR I found a function to capture an image on Motion, Alarm, Even ect. this does work however I can not for the life of me get an image to show up...

Awesome so it looks like I have a half working doorbell should have just gone with ring or the like. I love how hikvision put all the menus and info into the manual and make special points to say it has these features. However when you try to use them you can’t. Just like the TF card slot...

Further more to my investigations I have managed to get the FTP on my Qnap server working and I have tested that on another camera to prove that it works. The issue now is with the same settings in the video door bell it still doesn't work it won't even save an image to the ftp folder. I'm...

Thanks for the info I am not really in need for info on how to setup a single tablet it is already functional I just need to know how to get the image snapshots off the video doorbell.

Hi after I posted this I did stumble across the exact info that you have given me. Yeah this is the reason that I wanted to get the hikvision rather than some other brand as I have the full setup already and had no need for another brand in the mix that I would probably end up having to pay a...

Hi I have recently just purchased a Hikvison DS-KV6113-WPE1doorbell however I can't get some aspects of it to work. I have managed to get it setup to some extent as in it can call and my NVR can pickup the feed and record for me. The main issue I am having is when someone presses the call...