UNBRICK DAHUA DSS7016D-H - Server

[rubsmong]

Hi memebers, need some help - bought a Dahua General Surveillance System that came with corrupt firmware and no help from the dealer. I managed to sucessfuly upgrade the firmware through general config tool with General_DSS_Eng_Basic_V6.08.000.R.20170713 - BIN file. Stupid me thought of even upgrading further to a more recent firmware - so i injected General_OverseasDSS7016S2_Eng_Basic_V8.000.0000004.0.R.20211230 BIN file and after a reboot got stuck at "standard 3.5 inch corporate-level SATA port 1TB system disk (or same-type HDD) plug into slot 1 in the upper left....."
I have used another new 1TB hard-disk slotted in slot 1 as advised but no response. Trying to roll back the upgrade via general config tool gives an upgrade error - device is disconnected and the server reboots.
Any help wuld be appreciated

 

[MC1987]

You cannot put S2 firmware on the S1 server mate there is your first issue. Config Tool will not roll firmware back

 

[rubsmong]

You cannot put S2 firmware on the S1 server mate there is your first issue. Config Tool will not roll firmware back

No wonder the error - seems like am fried. Crossing fingers for a solution even if it means burning a new image (if theres something like that) - no matter how unconventional. Thanks

 

[MC1987]

Have you got a Dahua repair centre in your region? They will be the only people who can get you out of this. I believe re-imaging the system drive is what needs to be done, but could need a new ROM flashed too.

 

[rubsmong]

Have you got a Dahua repair centre in your region? They will be the only people who can get you out of this. I believe re-imaging the system drive is what needs to be done, but could need a new ROM flashed too.

Been linked with their local support team and been in touch - doing logistics on how to ship the unit to them. Will keep you posted how it goes. Thanks

 

[MC1987]

Ok well at least they are dealing with you, they can be very difficult at times