Hello All,
First post and hope I could get some feedback.
I have done quite a bit of reading on this site - info is EXCELLENT!
I was provided a NVR by a security system dealer which is running Hikvision firmware. Firmware is 3.3.1, Build 150604. The label on the NVR says it is made by "Spidervue" - I never heard of "Spidervue". But serial number on the unit is analogous to a genuine Hikvision product: 0820150718AARR530085862WCVU.
I am trying to reinstate gmail issue as per others. When I compare specs of the NVR from the manual it appears to match the 76xx E series model (for example, incoming/outgoing bandwidth, recording resolution, hard disk capacity etc. match the 76xx E series). Hence, I have tried using US and European firmware (3.4.21 and 3.4.80) for 76xx E series models to upgrade via the NVR interface and I get "Upgrade Failed, firmware mismatches" message.
Before going further, I was wondering if I could get feedback on options to upgrade that won't brick the unit (I understand there are no guarantees) or give me Chinese menus. Also, can I upgrade directly from 3.3.1? Does one really have to upgrade in ascending order?
I also noted that TFTP software referred to in past posts does not seem to be readily available now (in the event TFTP is required to upgrade or unbrick if required).
Thanks for your time and comments!
First post and hope I could get some feedback.
I have done quite a bit of reading on this site - info is EXCELLENT!
I was provided a NVR by a security system dealer which is running Hikvision firmware. Firmware is 3.3.1, Build 150604. The label on the NVR says it is made by "Spidervue" - I never heard of "Spidervue". But serial number on the unit is analogous to a genuine Hikvision product: 0820150718AARR530085862WCVU.
I am trying to reinstate gmail issue as per others. When I compare specs of the NVR from the manual it appears to match the 76xx E series model (for example, incoming/outgoing bandwidth, recording resolution, hard disk capacity etc. match the 76xx E series). Hence, I have tried using US and European firmware (3.4.21 and 3.4.80) for 76xx E series models to upgrade via the NVR interface and I get "Upgrade Failed, firmware mismatches" message.
Before going further, I was wondering if I could get feedback on options to upgrade that won't brick the unit (I understand there are no guarantees) or give me Chinese menus. Also, can I upgrade directly from 3.3.1? Does one really have to upgrade in ascending order?
I also noted that TFTP software referred to in past posts does not seem to be readily available now (in the event TFTP is required to upgrade or unbrick if required).
Thanks for your time and comments!