Sricam Ap004 Focus Problem

[mss-.dj]

Hello

when I zoom the camera does not focus, I have to focus manually
the cam have the firmware
[TABLE="class: summaryTable, width: 100%"]
[TR]
[TD="width: 30%"] Device Firmware Version[/TD]
[TD] 26.8.65.25[/TD]
[/TR]
[TR]
[TD] Device Embeded Web UI Version[/TD]
[TD] 18.0.0.03[/TD]
[/TR]
[/TABLE]

would like to try a different firmware, but there's unfortunately no, anyone knows please tell me which I could try?

thank you

 

[mss-.dj]

Hello

where can i find a other firmware for sricam AP004

thank you

 

[alastairstevenson]

have you tried asking the manufacturer?

[h=1]Tech Support[/h][FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]Online Support:[/FONT]
[FONT=微软雅黑]
[/FONT]
[FONT=微软雅黑]Skype DI: tech.sricam ;[/FONT]
[FONT=微软雅黑]
[/FONT]
[FONT=微软雅黑] Email: tech@sricctv.com ; [/FONT]
[FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]Offline Support:[/FONT]
[FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]1、After-sales service & Technical Supports, Please email to Sricctv engineer: tech@sricctv.com.[/FONT]
[FONT=微软雅黑][/FONT]

 

[mss-.dj]

ok, thank you, i wirte a email yesterday, but no anwser

 

[mss-.dj]

everyone a idea wich frimware is ok for the cam???

thank you

 

[Ozzy]

I have the same problem with my AP004. I received the following reply from tech@sricctv.com:

Dear customer

The preset for the zoom can't focus automatically.
If there's anything else I can do for you on/regarding this matter, please feel free to contact me at any time.
Have a nice day !

 

[alloginov]

I had same issue. Camera have only two zoom positions and lenses should maintain focus in both. I have disassembled camera, tuned optics - now working fine. Received 20USD compensation from sricam. If someone can suggest something instead awful software - please do! No rtp!!!

 

[ged]

I had same issue. Camera have only two zoom positions and lenses should maintain focus in both. I have disassembled camera, tuned optics - now working fine. Received 20USD compensation from sricam. If someone can suggest something instead awful software - please do! No rtp!!!

Can you please explain a little more about what you did to fix the focus issue cheers

 

[jimboe]

I took camera out of case and it focused fine. It seems the lens hits the the glass front cover and affects the focus! Add a washer or two where the camera mounts to the front mounting.

 

[Roo_Bruce]

It's been 3 years and sricctv have long since vanished! The focus on many of their cameras is using a manual ring around the lens.