Im having trouble with once the camera starts to track, after a short time(say 10-15 seconds), its jumping back to preset 1 despite the subject(me) still being clearly in frame and moving. I have dug around in the settings and tried to figure it out but have not found the solution.
Does anyone have some feedback on what I can check to fix this?
Also, what is the most current firmware supporting Deep IVS features / Auto Tracking? I purchased the camera with auto tracking from Andy.
Here is the information on my camera
Device TypeDH-SD49225XA-HNR
System VersionV2.800.107J000.0.T.P9.2520.UN.NR, Build Date: 2020-03-10
WEB VersionV3.2.1.819501
ONVIF Version18.12(V2.4.5.729857)
PTZ VersionV2.401.0000000.45.RHNZ_190815_33003
S/N XXXXXXXXXX
Security Baseline VersionV2.0