problem hikconnect alarm activation

[ste92]

hello to everyone, i have a problem. I have the camera
Hikvision DS-2CD2442FWD-IW 4MP POE and use app hik connect. I connected the back alarm output through the contacts but unfortunately from the application there is no button to activate alarm output because? before connecting the output alarm, I noticed the button on the application but now no more..

 

[ste92]

someone helps me?

 

[ste92]

Helpme please..

 

[mlapaglia]

I don't think you can use the app to trigger an alarm output.

 

[ste92]

unfortunately, hikvision said it is not supported. at this point i will have to use ivms 4500 with static ip