Edit: I misunderstood the brightness settings. I thought it meant I can only select one side at a time, but it's only for setting the brightness independently.
That's probably a question to ask China.How come I can only have the supplemental light on one side at a time?
I'm not sure if I get what you're saying. Are you asking why you can only have IR supplemental light or Color supplemental light?How come I can only have the supplemental light on one side at a time?
If only one IR LED works on your cam, have you actually turned them both on (and up) as they both work on my three without issue. FWIW, I don't (and haven't from day one) use the Smart Supplement Light (I guess I can try it out tonight and see if it makes a difference).That's probably a question to ask China.
Joking aside, I don't know. I noticed only one IR LED works too, I suspect it's a firmware thing.
Ordered on the 5th and recieved on the 10th.