This seems to be the best forum to post this. I am kind of the fix it guy at work. Boss tells me to play back a video on the NVR. It is a Win 10 running Exacq software. 25 camera system. Pretty complicated software to me. There is an ! on saying that the subscription has expired and there will not be any updates. Not sure if that means anything for playback. Now for the question. Remember I am the rookie at this stuff.
I pulled up a camera and did a search, put in the time (previous day). I keep getting an error. "The search did not return any metadata results." It will show the block of hours, but no events recorded. I just get blank windows. When I am in the normal view screen all the cameras are working. Maybe I should look further in the past to see if something shows.
Surfing through the menus, it shows hard drive 100%. Is there an overwrite switch that could be turned off?? Subscription expired will not let you view recordings?? Am I doing something wrong the way I am trying to view recordings?? Is there a clear video about how to play back videos?? I tried youtube but they seem to fly through the clicks fast. Thanks
I pulled up a camera and did a search, put in the time (previous day). I keep getting an error. "The search did not return any metadata results." It will show the block of hours, but no events recorded. I just get blank windows. When I am in the normal view screen all the cameras are working. Maybe I should look further in the past to see if something shows.
Surfing through the menus, it shows hard drive 100%. Is there an overwrite switch that could be turned off?? Subscription expired will not let you view recordings?? Am I doing something wrong the way I am trying to view recordings?? Is there a clear video about how to play back videos?? I tried youtube but they seem to fly through the clicks fast. Thanks