My issue is that I've configured remote viewing via IP/DDNS several times over the last 5 years. Every 3-6 months it'll stop working, I'll reconfigure, repeat. Now, I've attempted to reconfigure it and it will not work. I've got 3 newer NVRs, one at the same location, that work very well with their PT Cloud service.
So, I want new firmware in the hopes that'll include PT Cloud service for remote viewing of this specific NVR. I appreciate you asking why, but I insist, I understand the risks, and this is the last piece of information I need to have before I sell this one on eBay and buy a new one.
Regardless of whether or not the update fixes my issue, I'd like to get my own eyes on that version number and all those patch notes.