Lost Hikvision NVR Web Access

K

Kirk Bocek

n3wb
Nov 16, 2017
14
0
I just upgraded my 8 port Hikvision NVR to 3.4.96 and I can no longer access the web interface. There is no response.

The NVR is up and connected. I can ping it's IP address. Plugging in a screen I can see it found the cameras.

But I cannot use my browser to connect and the Hikvision remote software doesn't see the NVR either.

Any ideas?
 
That answers that. But is there an option to enable web or SADP? I walked through the setup wizard and saw port selection options but not anything to enable/disable.
 
Kirk Bocek said:
But is there an option to enable web or SADP?
Click to expand...
Yes, on that version of firmware there is a screen to enable/disable many services that were previously permanently active, including SADP.
Under System Maintenance | System Service.
Worth checking - though they should not shut down by themselves, unless there is a bug, and that's highly unlikely. I think.
 
Yes indeed. That was the problem. Both web access and SADP were turned off. Thank You.

Now a new problem. Trying to log in, I get "Network Abnormal". Now the system had previously set several cameras to a 192.168.254.x address. But now the default address in the NVR is 192.1.0.64. All the cameras are showing up in the display. So I'm not sure what the problem is.
 
Kirk Bocek said:
Now a new problem. Trying to log in, I get "Network Abnormal". Now the system had previously set several cameras to a 192.168.254.x address. But now the default address in the NVR is 192.1.0.64. All the cameras are showing up in the display. So I'm not sure what the problem is.
Click to expand...
It does sound like there was some corruption in the NVR configuration as a consequence of the update.
I'd be tempted to do a 'reset to defaults' and go over the needed changes, such as to the network settings, to be sure that you had a clean consistent start.

Alternatively, to just fix up the web GUI 'network abnormal' problem you should be able to use the VGA/HDMI interface to check and amend as needed the network configuration.
 
That just occurred to me too. I'm thinking I need to reset my cameras too. Sounds like the process is unplug, hold the reset button, power up, hold button for 30 seconds.
 
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