IPC-T3241T-ZAS unable to focus

[Justin Voelker]

I just replaced a camera that I broke with an IPC-T3241T-ZAS that I had sitting around for a couple years. They were bought maybe a year or two apart but were the "same" camera, bought here from Andy. The door is probably 10 feet from the camera so this should have no problem coming into focus and yet this is the closest I can get to achieving focus. Am I missing something somewhere to adjust the range of focus? Thanks for any ideas!

 

[Chokolinho]

You already clicked on auto focus ?

 

[Justin Voelker]

Ha, many times. It just bounces around a little until it just stops on a far more unfocused value.

 

[paul@austins.tv]

Can you manually adjust via - and +?

 

[Justin Voelker]

I have, and that screenshot in my original post shows as close as I can get to focus with the controls maxed at each end.

 

[paul@austins.tv]

Oh dear. Sounds strange.
I'll be tempted to do a full reset of the camera to see if that resolves. Or it could be a camera that is inherently faulty.

 

[wittaj]

Maybe try cycling the zoom and focus to thebmin and max a few times in case it has got stuck after sitting

 

[Justin Voelker]

Some good ideas, but a full reset to factory defaults did not help and neither did cycling the zoom and focus back and forth a couple dozen times.

 

[Flintstone61]

try using the focus on speed 5. thats weird. Things get old. My 3241 has been on duty for many years. It too has some glitchy focus issues but its like 6 years old of continuous use. I finally replaced it with a IPC-54IR-ZE

 

[Flintstone61]

i have temporarily put it on sky duty,

 

[johnfitz]

sky duty

 

[Justin Voelker]

Focus speed hasn't changed anything either. I can watch the image go from "single color fuzzy blob" to "I can recognize it as my front door but not in detail" but that's as far as it goes.

I'm guessing this camera is just toast which is a bummer given it was never used.

 

[paul@austins.tv]

Sounds like the mechanism has come misaligned by some means, perhaps as said before from the factory that's inherently faulty. Could take apart and attempt a fix? Or try the camera at another location and get another for your front door.

 

[Arjun]

Power cycle the camera. Have you tried using a different web browser? Do you have a dedicated NVR? If so, disconnect the camera from the NVR and manage the camera through its dedicated web user interface. You can also try to set the focus through the NVR controls as well.