IPC-T2347G-LU Color-VU camera Admin Password issues

[dnsource]

I downloaded the SADP tool from hikvision. The app finds the camera without a problem but for some reason I cant log in with the typical hikvision default passwords. I have tried: admin, 12345, 1234, and password. I would really appreciate any help.

 

[alastairstevenson]

The app finds the camera without a problem but for some reason I cant log in with the typical hikvision default passwords.

There are no default passwords on current version firmware - haven't been for quite a while.

SADP should show a newly-purchased camera as status=Inactive.
If it shows as 'Active', someone has already put a password on and you will need to reset the camera back to defaults with the reset button under the hatch on the body.

To 'Activate' the camera you need to create your own strong password.
Select the camera in SADP and use the Activate boxes.

 

[dnsource]

There are no default passwords on current version firmware - haven't been for quite a while.

SADP should show a newly-purchased camera as status=Inactive.
If it shows as 'Active', someone has already put a password on and you will need to reset the camera back to defaults with the reset button under the hatch on the body.

To 'Activate' the camera you need to create your own strong password.
Select the camera in SADP and use the Activate boxes.

I tried resetting the camera by holding the reset button for 10 seconds, I even switched to a different port on the switch. NO LUCK

it shows up as Active

 

[alastairstevenson]

I tried resetting the camera by holding the reset button for 10 seconds, I even switched to a different port on the switch. NO LUCK

The method is as follows:
With the camera powered off, hold the reset button in.
Power on the camera.
Keep the button pressed for around 30 seconds.