Hello,
Last year I bought a few IPC-HDW5231R-ZE cameras from Andy. I've decided to upgrade the firmware on 6 of them, but can only get 4 to upgrade. The other 2 keep getting stuck on Transmitting files... and never move past that, regardless of what firmware I select to install, including the one it came with (2.622.0000000.18.R, Build Date: 2017-11-10).
The cameras all work great. I can login and manage them fine, but those 2 won't upgrade, no matter what software I use. I've tried with IE, Chrome, SmartPSS, ONVIF Device Manager and 2 versions of ConfigTool.
Tried setting both cameras to Default and then Factory Default, but neither way works. I am ok with the current firmware except I'd like the Day/Night and no-plugin features, which the other 4 cameras now have. I'm hoping that someone has seen this and maybe be able to help? Thanks.
Last year I bought a few IPC-HDW5231R-ZE cameras from Andy. I've decided to upgrade the firmware on 6 of them, but can only get 4 to upgrade. The other 2 keep getting stuck on Transmitting files... and never move past that, regardless of what firmware I select to install, including the one it came with (2.622.0000000.18.R, Build Date: 2017-11-10).
The cameras all work great. I can login and manage them fine, but those 2 won't upgrade, no matter what software I use. I've tried with IE, Chrome, SmartPSS, ONVIF Device Manager and 2 versions of ConfigTool.
Tried setting both cameras to Default and then Factory Default, but neither way works. I am ok with the current firmware except I'd like the Day/Night and no-plugin features, which the other 4 cameras now have. I'm hoping that someone has seen this and maybe be able to help? Thanks.