Intrusion detection not supported.

[NVR]

I have 2 NVR up and running and I keep getting intrusion detection and line crossing not supported on one, while the other NVR with the same type 4mp cams attached has no problems.

The only difference I can see between the 2 NVRs is that one has a drop down menu for region and the number 1 is listed right inside the intrusion detection menu, while the other NVR with the issue does not have the 1 for region in that drop down menu. The cameras connected to the effected NVR have intrusion detection and can draw, also have 1 for region. Im suspecting the missing 1 for region in the NVR is the cause.

Any idea whats taking place here and why 1 is missing in one NVR and how to bring it back if it is the cause of my issue. FW is 3.3.4

 

[badmop]

If you don't get any answers or solution, you could do a factory reset on the NVR and see if it pops up. I wouldn't imagine it would, but you never know.

 

[NVR]

I wanted to try the same but was worried as I once did this on an older firmware and the "No Link" message you get when a cam is disconnected, changed to Chinese. So will leave this as a last resort.

 

[NVR]

Ok, turns out you will lose this feature if you chose ONVIF when adding the cameras. Deleted the cams and added again using the Hikvision protocol and all is well.