Hikvision POE new install

[AMCross]

hi there

may I ask what is the benefit of making the hikvision cameras active by using sadp program

when you can just plug them into the hikvision nvr set to record and that's it

am I missing something

 

[mlapaglia]

SADP is useful when you aren't using a NVR.

 

[AMCross]

thanks now understood managed to update all cameras on one system today


the operating software is another issue

got two umits they need updating using the check for update on nvr says no updates but when you goto hikvision website you can download latest

then when you try to upgrade I get an error wrong firmware whilst the pdf files says its for the correct unit

 

[alastairstevenson]

There are multiple series of NVR, multiple versions of firmware, multiple Hikvision websites to download from. All different choices.
The pdf (presumed Release Notes) is a generic statement for a specific version of firmware. across all models.
If it says it's the wrong firmware, it's the wrong firmware. You need to match the download version to the actual model.
You are very lucky you didn't 'brick' the NVR.
What's the exact model of the NVR, and what link did you source the firmware from?

 

[AMCross]

such a shame that hikvision don't make things easy for their customers who buy authorised uk product

the units are DS-7716NI-E4/16P

got the firmware from the european portal

 

[AMCross]

think this is the one I needed

HIKVISION EUROPE

 

[AMCross]

this is the version I downloaded and it clearly states it would work on my model

 

[mlapaglia]

What's the serial number of your unit? Are you sure it's not a chinese model?

 

[alastairstevenson]

this is the version I downloaded and it clearly states it would work on my model

That is a generic release note, it's not firmware.
It's not so much the 'version number' of the firmware that's important - it's whether the specific file you download is for your specific NVR.
The same 'version number' of firmware is available for multiple different series of NVR. The files are different, even though the version number is the same.

New think this is the one I needed

HIKVISION EUROPE

Yes, that is correct for your quoted model.

got the firmware from the european portal

Which one did you try that was rejected?

 

[AMCross]

all sorted now and its defo a UK model as I checked with hikvision uk

seems the release above worked

but they should really tighten up their firmware release site as its a disgrace

spending the last 20 years working on pintables and jukeboxes and video machines using software updates continuously has made me reliant on a decent set out technical site

 

[alastairstevenson]

but they should really tighten up their firmware release site as its a disgrace

In truth, the Hikvision Europe firmware download site is quite clear and well organised, in my view.
Downloads are grouped by the general type of device, and then by the model series of the device, with the firmware file names being clearly related to the model series as opposed to using a generic name.
There is even a cross-reference spreadsheet listing models against firmware.
I think that where you went wrong was not realising that the firmware release note that is included in all the download areas refers to the firmware version number, the builds for which have been created for the ranges of models as specified in the release note.
So you can't pick just any part of the download area, look at the release note, and assume that the specific firmware in that download area will work for your model just because the release note says that the firmware version is available for your model.
I hope that makes sense, and is helpful for any future activity.

 

[AMCross]

There is even a cross-reference spreadsheet listing models against firmware

that's something I did miss

will check that out right now

thanks