I had a 7716 NVR and now a 9632 NVR and both have same issue. When I log into NVR from a PC connected behind the same router as the NVR I can do everything but get playback to work. Live view works perfectly. In playback menu, I select the camera and it shows the available days, but after hitting play I get "playback failure".
I know recordings are there since I can access through IVMS-4500 from IPhone/IPad and by using a directly connected monitor and mouse.
Tried with Internet Explorer and Firefox. I have permission since I am logging in as admin.
Any help would be appreciated.
I know recordings are there since I can access through IVMS-4500 from IPhone/IPad and by using a directly connected monitor and mouse.
Tried with Internet Explorer and Firefox. I have permission since I am logging in as admin.
Any help would be appreciated.