Might be long winded, will try to stay on the facts, appreciate your input.
Bought a system for my sister as follows:
DS-7604NI-E1-4P
V3.4.96 build 171128
Had issues with remoting into it, any changes I made it dumped me back to logon and sometimes went into abnormal shutdown/reboot.
Also would not attach pictures to the email.
Contacted my authorized dealer, they contacted Hikvision, was told to downgrade the firmware to:
DS-76xxNI-E1(E2)P_USA_Firmware_V3.4.92_170518
Did that today(Sis lives an hour and a half away) downgrade went as expected without a hickup. USB drive to port.
Re configured everything, remoted in with my laptop without issue. (one problem resolved)
Still wont attach pictures to email so I thought lets give a look at the camera settings..
Go to Config/System/Camera settings, and the connect link to each camera is empty...
Rebooted everything it stayed the same no links, no emails.
Even gave a shot at following my nvr settings and direct ip accessing them, nope.
Any suggestions from you ultra knowledgable folks? Many thanks.
Bought a system for my sister as follows:
DS-7604NI-E1-4P
V3.4.96 build 171128
Had issues with remoting into it, any changes I made it dumped me back to logon and sometimes went into abnormal shutdown/reboot.
Also would not attach pictures to the email.
Contacted my authorized dealer, they contacted Hikvision, was told to downgrade the firmware to:
DS-76xxNI-E1(E2)P_USA_Firmware_V3.4.92_170518
Did that today(Sis lives an hour and a half away) downgrade went as expected without a hickup. USB drive to port.
Re configured everything, remoted in with my laptop without issue. (one problem resolved)
Still wont attach pictures to email so I thought lets give a look at the camera settings..
Go to Config/System/Camera settings, and the connect link to each camera is empty...
Rebooted everything it stayed the same no links, no emails.
Even gave a shot at following my nvr settings and direct ip accessing them, nope.
Any suggestions from you ultra knowledgable folks? Many thanks.