Hikvision 4.0 GUI, admin password reset

[brianlee]

Can anyone tell me if there is a way to get to the password reset function on the Hikvsion 4.0 GUI. Everything I find online refers to and older GUI

 

[alastairstevenson]

Guessing a bit - maybe the 'Lost password' link in SADP or the NVR web GUI?

 

[brianlee]

I tried the a SADP app it didnt work

 

[alastairstevenson]

I tried the a SADP app it didnt work

Didn't see the NVR / Didn't generate the XML reset request file to send to Hikvision tech support / Didn't accept the reset file from Hikvision tech support?