What are you using to communicate with the camera? The audio worked great when i had mine for testing. You must have something set incorrectly or a poor connection.The audio is horrible on this camera, You could not have any type of conversation with anyone, it will be a garbled mess, even on wifi at home. The mic even on 100% is weak.. just terrible.
I agree, it's not very good on any of the Hikvision cameras like this cube compared to my AVTech and Axis cubes I have. I don't need audio, so for me the picture quality and having an IR cut filter on a cube is cool, but audio is lacking. Have you tried an external mic? I believe it has connectors on the back for a mic. I bought a mic and will do some testing, maybe next week and see if that's better.The audio is horrible on this camera, You could not have any type of conversation with anyone, it will be a garbled mess, even on wifi at home. The mic even on 100% is weak.. just terrible.
Maybe its something with the newer firmware....i think the one i had was 5.1.6...sounded awesome..have you tired via the browser?Using the IVMs-4500 the cell phone and the camera is also very close to the router signal 98%. The mic portion is bearable but trying to talk to someone comes out a garbled mess. I have tried the different codecs in the camera... still the same thing, all you get is a bunch of feedback basically. No external mic yet .