Heeelp damaged hikvision ds-7732ni-sp

[adello]

I HAVE NVR HIKVISION DS-7732NI-SP
I TRIED TO FLASH USING CONSOLE RS-232 AND tftp server
but after i cant see anything just a black screen on the tv


please what i can do
many thnx

 

[adello]

Good morning everybody
is there another solution to flash my hikvision
i format the 0,1,2 secteur using Ftp console

- - - Updated - - -

Good morning everybody
is there another solution to flash my hikvision
i format the 0,1,2 secteur using Ftp console

 

[alastairstevenson]

Find out why by looking at the console log as the device powers on.
A big choice of firmware here : http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Recorder/DS-76&77&86&85&96-ST -SP -XT-RT/
What firmware did you use to brick it?

 

[alastairstevenson]

i format the 0,1,2 secteur using Ftp console

If by that you mean you have erased mtdblock0, mtdblock1 and mtdblock2 then the NVR is truly bricked.
Do you see any activity at all on the serial console when you power it on?

mtdblock0 holds the u-boot bootloader as well as other device data and is usually read-only
mtdblock1 holds the configuration and other data
mtdblock2 holds the whole firmware as a cramfs image.

 

[adello]

hello i used this version V2.1.1 Build120218

i can see activity the serial console using putty
asking me for the adress i pt 192.0.0.63 and the adress of tftp server is 192.0.0.123

upgrad fail in 50 %

 

[alastairstevenson]

That is the wrong firmware - it's for

****************************************************************************
HIKVISION Europe Firmware Release notes
****************************************************************************
Firmware version:V2.1.1 Build120218
Language:English
_______________________________________________________________________________
Compatible Models:
DS-9600NI-ST DS-8600NI-ST
_______________________________________________________________________________

The firmware I linked to looks like a match to your model.

 

[adello]

/nand/devCfg.bin isn't exsiting! err = -13
umount /nand/ success!▒
Hit ctrl+u to stop autoboot: 0
version.bin not found on /nand/flash_sys0
umount /nand/ success!
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Infoartition 0 is broken, then we startup from partition 1...
version.bin not found on /nand/flash_sys0
umount /nand/ success!
version.bin not found on /nand/flash_sys1
umount /nand/ success!
Wrong Image Format for bootm command
ERROR: can't get kernel image!


This program will upgrade software.
*******************************************************
* ATTENTION!! PLEASE READ THIS NOTICE CAREFULLY! *
* Don't reset machine,or anything that interrupt it. *
* The upgrade process must finish in 10 minutes! *
* If this program fails,machine might be unusable, *
* and you will need to reflash again. *
* If you find this too risky,power off machine now. *
*******************************************************


Now press [u/U] key to upgrade software:


Please input ip address of device: 192.0.0.63
Please input ip address of upgrade server: 192.0.0.123
Confirm?(y/n): y
Using DaVinci EMAC device
TFTP from server 192.0.0.123; our IP address is 192.0.0.63
Filename 'digicap.mav'.
Load address: 0x84500000
Loading: T T T T T T T T T T T T T T T T T T T T
Retry count exceeded; starting again
Using DaVinci EMAC device
TFTP from server 192.0.0.123; our IP address is 192.0.0.63
Filename 'digicap.mav'.
Load address: 0x84500000
Loading: T T T

 

[adello]

that is the wrong firmware - it's for

the firmware i linked to looks like a match to your model.

i have this model ds-7732ni-sp 16 ports

 

[adello]

Cant find the firmeware

 

[adello]

Please help am lost
always the seem problem
is there is any other solution to flash my NVR
or NO
by the way i find the officiel firemware
is there is any default ip adress hikvision ?!
cant find the TFTP AUTO UPDATER
thnx

 

[alastairstevenson]

by the way i find the officiel firemware
is there is any default ip adress hikvision ?!

From the link I provided?
There are 19 versions to choose from.

cant find the TFTP AUTO UPDATER

You do not need this with the serial console access. You specify the addresses to use via the terminal.

Loading: T T T T T T T T T T T T T T T T T T T T
Retry count exceeded; starting again

These are just timeouts when the handshaking loses sync.
You can either wait several minutes for the retry, or hit Control-C and answer the questions again about IP address.
Is the PC running the tftp server on WiFi? If so - you will get problems. Best to wire directly to the switch or router.

 

[adello]

Hello i tried many time always the seen problem
i think the problem is come from the switch (manageable)

 

[adello]

After 1day of trying everything is good
many many thnx mr -alastairstevenson

 

[adello]

Digicap.mav file should be in a short directory
like D:\digicap.mav
adress ip of the computer 192.0.0.128
adress ip of the NVR 192.0.0.64

 

[alastairstevenson]

Hey - well done for getting there!
Now make sure you write down what you did in case you ever need to do it again.
And export a copy of the device configuration (maintenance menu) and save it in a safe place.