EZVIZ C3C - bound to another account

Gandi69

Gandi69

n3wb
Jun 25, 2021
7
0
United Kingdom
Hi I just purchased a used ezviz C3C camera from an online reseller and I have found it is already bound to another Ezviz account. I believe these cameras are related to Hikvision (parent company)
As these camera are POE powered and hard to find now Ireally dont want to send it back for a refund so is there anyway to get it "unbound" from the account? I can provide proof of purchase and serial numbers etc.
EZVIZ support have said just to return it to the seller/store and purchase a new device which I think is a bit wasteful.
 
Ive tried that method unfortunately but it seems once a device is registered on the platform its bound to it regardless of a reset. I wish to use the EZviz app with this camera you see
 
With the caveat that I've never actually tried this - I've only seen it as a menu choice - maybe see if the 'Unbind' button on SADP (3.0.4.5) does what you're looking for.
 
the general thing it would seem is if the devices are bound to an account and you cant get access to that account then the camera is effectively dead for cloud services. It will work on the lan via RSTP stream as you can "preconfig" ssid settings on these cameras via the memory card but it just wont work with the app. A shame really as EZVIZ no longer make a POE camera.
 
Gandi69 said:
the general thing it would seem is if the devices are bound to an account and you cant get access to that account then the camera is effectively dead for cloud services. It will work on the lan via RSTP stream as you can "preconfig" ssid settings on these cameras via the memory card but it just wont work with the app. A shame really as EZVIZ no longer make a POE camera.
Click to expand...
I want to use ONLY in LAN, but the nvr are asking for a login to see the LAN stream
 
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