DS-2CD1021-I Network Storage unavailable

[Andrey Ignatenko]

Greetings!

I have bought Hikvision DS-2CD1021-I and as I see in data sheet there should be Network Storage support. But on Web Interface or IVMS-4200 there is no such tab.
Maybe I need new firmware for this camera? But I can't find any record about DS-2CD1021-I on official site.

Could you please help?

Thank you

 

[alastairstevenson]

But on Web Interface or IVMS-4200 there is no such tab.

You don't see this on the web GUI?

 

[Andrey Ignatenko]

No. I have only Storage > Schedule Settings

 

[Andrey Ignatenko]

 

[Andrey Ignatenko]

Dealer have informed me that this is new hikvision platform E4 which does not support NAS

 

[alastairstevenson]

Oh dear. Well at least that explains it.