Dahua T5442TM-AS LED shows 0 FPS for main stream video using H264

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Oct 14, 2019
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Hi Everyone,

I am trying to bring up a "Loryta IPC-T5442TM-AS-LED 2.8mm Fixed Lens 4MP Starlight+ WDR Eyeball AI Network Camera" that I recently purchased from Andy. I am hoping to use H264 for the main / sub stream on this camera to reduce the load on the CPU. However If when I am using H264 coding for the main stream, BI window shows 0 FPS for the main stream. If I switch the camera main stream to H265 (still keeping sub stream with H264), I am able to see 30 FPS on the BI configuration. Any recommendations on how to resolve such issue? Do I need to use new FW on this camera or is it something to do with BI software itself?

Camera configuration -
IPC-T5442TM-AS-LED 2.8mm Fixed
FW version - PS attached screenshot

BI configuration -
Version 5.3.3.8 (recently expired support so stuck with this version for now)
CPU - Intel i7 2600k + ASUS Z68 delux MB / No-GPU
16GB RAM
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