Who did you use to send it back? UPS? Fedex? DHL? Remeber what the cost was?
He sent me an address and i sent back USPS $33.75
Who did you use to send it back? UPS? Fedex? DHL? Remeber what the cost was?
He sent me an address and i sent back USPS $33.75
Could you please let me know the address, and what are the detailed steps?
I tried to get this information from Andy for three weeks, has not gotten it.
One of MY 5231s seems to be DOA. I plug it into the POE switch and the POE power light comes on but I never get a link light. Its definitely a camera problem as I've tried multiple ports on the switch that I know work. Anyone have this behavior or anything I can try before I exchange with @EMPIRETECANDY ?
Iv'e had mine for a few days now and the first 24 Hours seemed all good, but today Iv'e noticed gone off line several times (Can not find the network host) Will not show up on the NVR search or by pulling up the web UI. Seems to occuring more freqyently and staying off line longer now or comple DOA
You don't just want to mail it back w/o getting some kind of RMA authorization. I know he's swamped with questions and requests, but I seem to get the quickest response from him when my emails get to him at about 8-9 AM his time.... I think if he sees them come in he responds quickly, otherwise as things get busy they might get delayed/lost.
These are just some of the problems with having the right product at a great price and trying to keep the supply flowing.
Can you swap ethernet cables to rule that out? Pull the camera inside and run off of a shorter, pre-made one for a day or so?Just as I sent send it came back online for a second or two then back off line
Can you swap ethernet cables to rule that out? Pull the camera inside and run off of a shorter, pre-made one for a day or so?
Who paid for the shipping?He sent me an address and i sent back USPS $33.75
Who paid for the shipping?
Using an SD card only - is it possible to set it up for continual recording.
perhaps a silly question...in addition to changing the password for all cams, is it recommended to change all the ports used? (ie. TCP, HTTP, UDP, RTSP)
It came back online a little while ago after being offline for a good 15 minutes or more, stayed on for about a minute or two and back offline again. Now it's back up so a much shorter down time this go around.
I did swap Ethernet ports on the POE switch and didn't help. The other camera stays online plugged into the same port that has the 5231 going on/off line
I will do what you recommend or try swapping out with another camera.