Hi all - I have what I think is a newbie question that I am not able to find a answer on. Why is it that using Smart PSS (or iDMSS Plus) to playback recorded videos that I can only go back up to 24 hours before? I've tried searching in 24-hour increments but the software will just say that there's no record. With my setup and settings, I'm pretty sure it should be much more than that.
- 1 x Dahua NVR5216-16P-4KS2
- 1 x WD Purple 6TB
- 6 x Dahua Starlight Varifocal Turret (IPC-HDW5231R-Z)
- Recording setting for all cams: 24/7, H.265, 20fps, VBR, 1920x1080p