Hi
I updated the firmware via USB on a HIKVISION NVR DS-7732NI-I4/16P today. It seemed to update fine, when it booted in it ask for a password, I used the same password that it was last set with. It also asked to create a pattern lock but would not accept any of the patterns I tried and then closed so I didn't worry. Then it went to the log in screen and has just a blank drop down box for the username and won't do anything with the inputed password. I have tried pushing firmware again with TFTP server, it either doesn't connect to the NVR, connects but says cannot access file or I had it connect but just loop between "connection success" and "started transmitting". I am at a complete loss, this is an NVR at my work and so we now have no cameras. Is there something simple I am missing? I can't change it in SADP tools. no linked email. reset code from serial number and camera date didnt work.
I updated the firmware via USB on a HIKVISION NVR DS-7732NI-I4/16P today. It seemed to update fine, when it booted in it ask for a password, I used the same password that it was last set with. It also asked to create a pattern lock but would not accept any of the patterns I tried and then closed so I didn't worry. Then it went to the log in screen and has just a blank drop down box for the username and won't do anything with the inputed password. I have tried pushing firmware again with TFTP server, it either doesn't connect to the NVR, connects but says cannot access file or I had it connect but just loop between "connection success" and "started transmitting". I am at a complete loss, this is an NVR at my work and so we now have no cameras. Is there something simple I am missing? I can't change it in SADP tools. no linked email. reset code from serial number and camera date didnt work.