BI Update checking stopped working

[Olddawg]

Prior to March 1, BI was checking for updates at Startup and would asked me if I wanted to install. It no longer does that and when I try to "Check for update now" I get the following error



My internet connection is good and I manually downloaded March 4 update and installed. Anyone else have this issue? I have emailed support.

 

[fenderman]

Prior to March 1, BI was checking for updates at Startup and would asked me if I wanted to install. It no longer does that and when I try to "Check for update now" I get the following error

View attachment 40102

My internet connection is good and I manually downloaded March 4 update and installed. Anyone else have this issue? I have emailed support.

I tested it and got the same. You can download any updates directly from the website.

 

[integlikewhoa]

I currently have that on two different systems. Something is wrong on their end.

 

[phydeaux]

When you manly update from the website and you then "Click" on updates you get that your version is up to date.

This has been happening for me for sometime, I figured it was because my 1 year of support ran out.
No Complainta on having to do manual updates, Blue Iris is top notch application.

 

[Mike]

You can also download a bunch of recent update versions from our downloads section. I am trying to post every update in there from now on

 

[Olddawg]

Got an email from support and the issue has been resolved. Verified and it is working.

 

[hotbrass]

This has been happening for me for sometime, I figured it was because my 1 year of support ran out.

My support has run out also. And my update controls on my ABOUT menu are grayed out. Does that mean I cannot update or I just have to do manual updates? My last update was 4.8.4.3 x64. Thanks!

 

[phydeaux]

My support has run out also. And my update controls on my ABOUT menu are grayed out. Does that mean I cannot update or I just have to do manual updates? My last update was 4.8.4.3 x64. Thanks!

Easy to do Manual update from the BI website
Blue Iris Updates

 

[Bow94z]

SO my support is expired and I am currently running 4.8.4.3

I need to renew support to move to 4.8.5? Am I understanding this right?

 

[fenderman]

SO my support is expired and I am currently running 4.8.4.3

I need to renew support to move to 4.8.5? Am I understanding this right?

NO. Read again.

 

[Bow94z]

lol got it.
I went to the BI site and in red at the top says
"If your support and maintenance have expired, please use Upgrade/Renew from Options before manually installing any updates."

Had me concerned for a min. I will run 4.8.5.3 manually with expired support