BI shut downs on VCRUNTIME140.dll error

Bradmph

Bradmph

Pulling my weight
Aug 16, 2015
264
166
Planet Earth
BI been giving a Error 1000 event error maybe 3-4 times a day and shuts BI down when it occurs. System stays up and running. I have been just restarting it when it happens. Checked online for the error and since it's BI related, not much to go on.
Dedicated 7 camera Security system running Win10 64bit with all the latest drivers for entire system. No abnormal background program running and the BI version is an activated version 5.4.3.12 x64. I can not update BI anymore or I will lose the activation.
AsusTek ROG Strix Z 490-F / Latest BIOS loaded
Intel UHD Graphics 630
CPU: Intel Core i9 10850K - Comet Lake GT2
16 gig DDR4 Ram Samsung


Running a spybot scan turned up nothing unusual and windows virus shows nothing. The computer is dedicated to BI and the cameras and the error just quietly closes BI with no screen warnings at all.



Posted below is the EVENT error I am getting as well as the information posted on the event posting just prior to the posted error of BI and shutdown warning message.

prior message before BI shutdown error message that is shown below this event 1001
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
EVENT 1001

Fault bucket 1492518339363107698, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BlueIris.exe
P2: 0.0.0.0
P3: 6085bad6
P4: VCRUNTIME140.dll
P5: 14.29.30133.0
P6: 5e74aeb1
P7: c0000005
P8: 00000000000012de
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAEDF.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB596.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5A7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5A5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5B6.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlueIris.exe_fa92ee5eba5161d3f57e5b1ba75928aa9074a5e8_5356127a_88d3287b-fe24-4f83-ad59-9dbce3d10436

Analysis symbol:
Rechecking for solution: 0
Report Id: d1cff667-33a1-4b33-9d94-c07a51cef481
Report Status: 268435456
Hashed bucket: 241d0317dc46286944b67d859e7e7372
Cab Guid: 0

Fault bucket 1492518339363107698, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: BlueIris.exe
P2: 0.0.0.0
P3: 6085bad6
P4: VCRUNTIME140.dll
P5: 14.29.30133.0
P6: 5e74aeb1
P7: c0000005
P8: 00000000000012de
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAEDF.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB596.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5A7.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5A5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5B6.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlueIris.exe_fa92ee5eba5161d3f57e5b1ba75928aa9074a5e8_5356127a_88d3287b-fe24-4f83-ad59-9dbce3d10436

Analysis symbol:
Rechecking for solution: 0
Report Id: d1cff667-33a1-4b33-9d94-c07a51cef481
Report Status: 268435456
Hashed bucket: 241d0317dc46286944b67d859e7e7372
Cab Guid: 0


XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
EVENT 1000 - error message given when BI shuts down

Faulting application name: BlueIris.exe, version: 0.0.0.0, time stamp: 0x6085bad6
Faulting module name: VCRUNTIME140.dll, version: 14.29.30133.0, time stamp: 0x5e74aeb1
Exception code: 0xc0000005
Fault offset: 0x00000000000012de
Faulting process id: 0x2900
Faulting application start time: 0x01d816643df3478b
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: d1cff667-33a1-4b33-9d94-c07a51cef481
Faulting package full name:
Faulting package-relative application ID:
 
Is this system a clean install of windows 10, using MS Media Creation ?

see

Blue Iris missing vcruntime140.dll

I have Blue Iris 5 installed on a Dell 9020 I7. The only thing the computer is used for is to host BI. I noticed this morning that the BI is dead in the water. When I try to start it, I get the error vcruntime140.dll is missing. I think I have a paid support plan, but I cant even get into the...
ipcamtalk.com ipcamtalk.com
 
SouthernYankee said:
Is this system a clean install of windows 10, using MS Media Creation ?

see

Blue Iris missing vcruntime140.dll

I have Blue Iris 5 installed on a Dell 9020 I7. The only thing the computer is used for is to host BI. I noticed this morning that the BI is dead in the water. When I try to start it, I get the error vcruntime140.dll is missing. I think I have a paid support plan, but I cant even get into the...
ipcamtalk.com ipcamtalk.com
Click to expand...



This system is clean as a whistle and no other programs are used on it since it is a pure dedicated security system PC. The vcruntime140.dll is not missing in the files as well.
 
This error can be cause by driver error, like a video driver or audio driver. Make sure your system has the current driver for your hardware.

I run older versiob of vcruntime.dll 14.27.29112.0

did you do a clean install with the MS media creation ? NOT a clean install using the computer manufactured system.
 
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