So after my last PTZ arrived without human tracking i got a refund.
I purchased another from another seller but this time an 8mp PTZ.
It has human tracking which works "sort of"
But the issue i have is it was meant to be POE, seller is confident it's POE but my hikvision NVR won't power it. So i used a power supply from some other 12v thing i had. It powered it up but now it wont tilt up or down unless its in full zoom. It is especially worse at night time when the IRs come on.
Is it a power issue or is the camera stuffed?
I purchased another from another seller but this time an 8mp PTZ.
It has human tracking which works "sort of"
But the issue i have is it was meant to be POE, seller is confident it's POE but my hikvision NVR won't power it. So i used a power supply from some other 12v thing i had. It powered it up but now it wont tilt up or down unless its in full zoom. It is especially worse at night time when the IRs come on.
Is it a power issue or is the camera stuffed?